- Zoom (New York, NY)
- Head of Customer Experience Operations What You Can Expect The Head of CX Operations is a senior leadership role, responsible for defining and ... retention, renewals, expansion, and long-term value realization. About the Team The Customer Experience Operations team partners across Sales, Customer … more
- S&P Global (New York, NY)
- …strategic, customer -centric, execution-focused leader to serve as the Head of Customer Service, Support, and Operations for Data & Research (RVS). RVS is ... experience of leading scaled global teams across customer service, support and client operations , ensuring...**Basic Qualifications:** + Proven leadership experience in customer service, support, or operations within a… more
- Maersk (Florham Park, NJ)
- …relationships to improve service and increase customer satisfaction - shared accountability between Head of Operations , Head of CHB Product, and Head ... Head of Customs House Brokerage Operations ...service delivery and process and policy standards. + Identify customer needs and oversee operations within the… more
- Guardian Life (New York, NY)
- Head of Group Benefits Operations Technology **Overview** We are seeking a Head of Group Benefits Operations Technology leader within the Group Benefits ... Benefits Operations applications and aligned Group Benefits Operations business function. As the Head of...and can resolve the issues with decisions based upon experience + A confident, strategic technology leader with a… more
- Zoom (New York, NY)
- . Head of Marketing Operations What You Can Expect The Head of Marketing Operations is responsible for designing, scaling, and optimizing the end-to-end ... and lead lifecycle management. + Partnering cross-functionally with Sales, Revenue Operations , Finance, Product, and Customer Success to align planning,… more
- Google (New York, NY)
- Head of Strategy and Operations , Google Marketing Platform _corporate_fare_ Google _place_ New York, NY, USA; Sao Paulo, State of Sao Paulo, Brazil; +7 more; +6 ... degree or equivalent practical experience . + 10 years of experience in management consulting, sales operations , business strategy, investment banking,… more
- Sanofi Group (Morristown, NJ)
- …best-in-class (BIC) and first-in-class (FIC) assets-it requires managing complex product operations and creating competitive customer experience advantages. ... **Job Title:** Delivery Operations Head - Vaccines **Location:** Morristown, NJ...+ Strong analytical, strategic thinking, and problem-solving skills with ** experience developing operational value propositions for end customer… more
- JPMorgan Chase (New York, NY)
- …Mortgage Operations . **Job Responsibilities** + Collaborate with the Global Head of Mortgage Solutions and key stakeholders, including US Mortgage Operations ... them in their home lending financing needs. **US Mortgage Product** The Head of US Mortgage Product is responsible for comprehensive product management, including… more
- Google (New York, NY)
- Head of Retail Media Specialism, Large Customer Sales _corporate_fare_ Google _place_ Atlanta, GA, USA; Chicago, IL, USA; +3 more; +2 more **Advanced** ... Experience owning outcomes and decision making, solving ambiguous problems...influence/collaborate across organizations, and drive business success for the customer and Google. + Excellent tactical thinking skills, systems… more
- S&P Global (New York, NY)
- …developing and leading process optimization, tooling, automation, and analytics initiatives within customer experience or operations . + Strong strategic ... + Align tooling and automation initiatives with broader business goals and customer experience priorities. + Establish a multi-year roadmap that advances… more