• Head of Customer Service…

    S&P Global (New York, NY)
    …strategic, customer -centric, execution-focused leader to serve as the Head of Customer Service , Support , and Operations for Data & Research (RVS). ... excellence. They should have experience of leading scaled global teams across customer service , support and client operations, ensuring seamless delivery and… more
    S&P Global (12/22/25)
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  • Head of Customer Experience…

    Zoom (New York, NY)
    Head of Customer Experience Operations What You Can Expect The Head of CX Operations is a senior leadership role, responsible for defining and executing the ... operational strategy that supports the end-to-end post-sales customer lifecycle. This role builds scalable processes, systems, and governance to drive customer … more
    Zoom (12/19/25)
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  • Head of Customer Excellence Tooling…

    S&P Global (New York, NY)
    …+ Design, build and evaluate and implement tools and platforms that enhance customer support , service , success and operations. + Drive automation ... AI and automation as applied to operational execution and customer support teams. They will be expected...of delivering measurable business outcomes. + Deep understanding of customer service technologies, CRM platforms, automation tools,… more
    S&P Global (12/22/25)
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  • Head of Customs House Brokerage Operations

    Maersk (Florham Park, NJ)
    …Maintain strong customer relationships to improve service and increase customer satisfaction - shared accountability between Head of Operations, Head ... Head of Customs House Brokerage Operations **Opportunity** **Are...and time management skills are a must. + Excellent customer service skills. + Strong understanding of… more
    Maersk (11/08/25)
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  • EVP, Head of Surety

    Zurich NA (New York, NY)
    …relationships with key internal stakeholders in order to identify opportunities for service improvement to ensure commercial viability and customer satisfaction. ... EVP, Head of Surety 128695 Zurich North America is...delivery of projects. + Develop and maintain relationships in support of business retention, new business and determine their… more
    Zurich NA (11/05/25)
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  • Head of Global Product - Tax (Sr. Director)

    Grant Thornton (Iselin, NJ)
    We are seeking an experienced and strategic leader to serve as the Head of Global Product - Tax. This new role will drive the execution of Grant Thornton's product ... strategy for the Tax service line, overseeing the development, prototyping, and launch of...solutions that enhance our professional tax services globally. The Head of Global Product - Tax will lead distributed… more
    Grant Thornton (10/30/25)
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  • Head of Group Benefits Operations…

    Guardian Life (New York, NY)
    Head of Group Benefits Operations Technology **Overview** We are seeking a Head of Group Benefits Operations Technology leader within the Group Benefits Digital ... Operations applications and aligned Group Benefits Operations business function. As the Head of Group Benefits Operations Technology, you will lead a diverse team… more
    Guardian Life (10/18/25)
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  • Head of US Wholesale Distribution

    Axis (New York, NY)
    …lines insurance and reinsurance. We stand apart for our outstanding client service , intelligent risk taking and superior risk adjusted returns for our shareholders. ... is available upon request for candidates taking part in the selection process. ** Head of US Wholesale Distribution** **How does this role contribute to our… more
    Axis (12/19/25)
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  • Head of Americas AML Program Office,…

    MUFG (New York, NY)
    …recruitment team will provide more details. Reporting into the Managing Director, Regional Head of Americas AML Program Officer (APO), the role supports the BAU ... other critical activities as directed by the Managing Director, Head of Financial Crimes Office of the Americas. The...Units on AML matters including, but not limited to, customer onboarding, acceptance, rejection, and exits; + Overseeing and… more
    MUFG (10/19/25)
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  • Head of Technical Product management

    RELX INC (New York, NY)
    …seamless, secure, and scalable integrations for our clients, ensuring exceptional service throughout the customer lifecycle and setting technical standards ... (AIS) portfolio, part of the Academic Leaders & Funders (AL&F) group, offers Software-as-a- Service solutions - Pure, Interfolio, and Digital Commons - to support … more
    RELX INC (12/18/25)
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