- Cognizant (Bridgewater, NJ)
- **Job Title:** Sr . Genesys Cloud Architect...2025 **About the Role** We are looking for a ** Senior Genesys Cloud Architect** to ... role is ideal for a seasoned architect with deep expertise in **Google CCAI Platform** , ** Genesys Cloud ** , and **Amazon Connect** . You will play a key role in… more
- Capgemini (New York, NY)
- … Developer** to take ownership of the design, development, and maintenance of Genesys -based solutions ( Genesys Cloud , Engage, or on-premises) for ... Science, Engineering, or related field (or equivalent experience) **Preferred Qualifications:** * Genesys certifications (eg, Genesys Cloud CX Certified… more
- Amazon (New York, NY)
- …or equivalent experience - 5+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact center developer, with ... You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.… more
- TEKsystems (New York, NY)
- …Minimum of 4 years of deep knowledge of IVR Applications and Advanced Speech Recognition engines (ASRs), and hands on development and deployment experience ... in support of enterprise call center applications - Experience integrating Genesys -Pure- Cloud with different CRM Applications - Experience working with… more
- Capgemini (New York, NY)
- …underpinned by technology created with purpose. **YOUR ROLE** As a Senior Consultant in the Enterprise Transformation team at Capgemini Invent, you will support ... In this role you will play a key role in: . Partner with senior client stakeholders to shape customer service transformation strategies aligned to broader enterprise… more
- Capgemini (New York, NY)
- …by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. **YOUR ROLE** As a Managing Consultant in the ... channel strategy, interaction design, workforce transformation, performance management, and technology enablement. . Drive the development of routing and deflection… more