- Amazon (Santa Clara, CA)
- …and Natural Language Processing (NLP) to enhance customer service associate and customer experiences. As an Applied Scientist , you'll own the definition ... Artificial Intelligence (AI) team is a new function within Customer Engagement Technology. We own the end-to-end...day in the life A typical day as an Applied Scientist in the Data and AI… more
- Amazon (Santa Clara, CA)
- Description We are seeking a Principal Applied Scientist to lead Amazon Customer Service's (ACS) text-based AI initiatives. In this role, you will spearhead ... of our large language model foundations and agentic AI solutions for customer service automation. You will architect scalable chatbot solutions that deliver… more
- Amazon (Santa Clara, CA)
- Description The Customer Engagement Technology (CET) team leads AI/LLM- (Large Language Model) driven customer experience transformation using task-oriented ... We develop multi-modal, multi-turn, goal-oriented dialog systems that can handle customer issues at Amazon scale across multiple languages. These systems are… more
- Microsoft Corporation (Mountain View, CA)
- …follow ups, alerts, CRM updates, and engagement artifacts. As a **Senior Applied Scientist ** , you will lead the development of these machine learning ... team is at the core of this effort. In this role, the **Senior Applied Scientist ** will design and implement state-of-the-art machine learning models and… more
- Amazon (San Francisco, CA)
- Description Amazon is seeking an innovative and high-judgement Senior Applied Scientist to join the Privacy Engineering team in the Amazon Privacy Services org. ... compliance with high-impact, urgent regulation across Amazon services worldwide. The Senior Applied Scientist will contribute to the strategic direction for… more
- LinkedIn (Mountain View, CA)
- …deliver data-driven insights, metrics, and tools in order to drive member engagement , business growth, and monetization efforts. With over 1 billion members around ... at LinkedIn offers countless ways for an ambitious data scientist to have an impact. We are now looking...identify business opportunities and to drive member value and customer success. + Develop methodologies to enhance LinkedIn's product… more
- Amazon (Sunnyvale, CA)
- …technology teams are redefining the digital video experience at scale. As a Principal Applied Scientist at Prime Video, you will be a technical and strategic ... that underpins these experiences. Our mission is to automate and enhance customer engagement through personalization, using ML and Generative AI. Basic… more
- Amazon (Santa Clara, CA)
- …The Data and Artificial Intelligence (AI) team is a new function within Customer Engagement Technology. We own the end-to-end process of defining, building, ... (NLP) to enhance customer service associate and customer experiences. As a Senior Data Scientist ,...Artificial Intelligence (AI) team is a new function within Customer Engagement Technology. We own the end-to-end… more
- Highmark Health (Sacramento, CA)
- …statistical analysis. + Passion for healthcare innovation and interest in applied research. **ESSENTIAL JOB FUNCTIONS** + Design and prototype GenAI-powered ... Explore and validate new use cases for GenAI in healthcare operations, member engagement , and clinical workflows. + Develop apps using prompt engineering, RAG, AI… more
- Walmart (Sunnyvale, CA)
- …AI, or decision systems + Demonstrated technical leadership in LLM-driven experiences, customer engagement modeling, or agentic applications + Strong expertise ... drive conversations that are timely, personalized, and value-generating. As a **Distinguished Data Scientist for Agent-Led Engagement ** , you will serve as the… more