- Coinbase (Sacramento, CA)
- …the business. *What you'll be doing (ie. job duties):* * Lead Coinbase's CX risk and payment program as an individual contributor, owning the strategy and ... to transform the customer experience. We're hiring a Senior Program Lead , a pivotal role focused on...hands-on experience driving support strategy. * Proven ability to lead cross-functional programs with product, CX , and… more
- Coinbase (Sacramento, CA)
- …automation, and optimizing customer support interactions to create an effortless experience. As a CX Technical Senior Program Lead you will play a critical ... is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the...equivalent experience. * 5+ years of experience in technical program management, preferably in consumer facing experiences.… more
- Coinbase (Sacramento, CA)
- …be doing (ie. job duties):* * Defining and executing a strategic vision for CX Analytics, aligning with CX Consumer and Compliance operations leadership. ... responsible for delivering data-driven insights that power our global Consumer and Compliance CX functions. As Director...and Compliance CX functions. As Director of CX Analytics, you will lead the end-to-end… more
- NBC Universal (Universal City, CA)
- …television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including ... The spin-off is expected to be completed during 2025. The Manager Digital CX & E-Commerce is responsible for destination programs that evolve the Universal Studios… more
- Coinbase (Sacramento, CA)
- …and driving targeted improvements. *What We're Looking For* * 5+ years in CX program management, project management, or product operations * Proven success ... measurable outcomes * Enhance the Coinbase Debit Card support program by owning the full CX experience,...location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we… more
- Sumitomo Pharma (Sacramento, CA)
- …**,** ** Consumer Marketing** . This person will help develop the patient/ consumer strategy and lead tactical execution of marketing initiatives for the ... agency partners. **Job** **Duties** **and** **Responsibilities** + Plan and develop patient/ consumer content, working cross functionally to ensure an integrated and… more
- The Walt Disney Company (Santa Monica, CA)
- … (DTC) experience through strategic hard work and determination. **Job Summary:** The AI Program & Product Lead will drive the coordination and execution of AI ... Disney Direct to Consumer (DTC) includes premium streaming services with Hulu,...the Viewer Experience (VX) organization. This hybrid role combines program management rigor with product management vision-overseeing the VX… more
- Coinbase (Sacramento, CA)
- …regulatory requirements, and consistently deliver high-quality resolutions. As a Compliance Lead Analyst, Compliance Operations within the CX Compliance team, ... foster collaboration, connection, and alignment. Attendance is expected and fully supported. The CX Compliance team is essential in ensuring that our global CX … more
- PNC (Turlock, CA)
- …valued and have an opportunity to contribute to the company's success. As a Lead Teller within PNC's Retail Branch organization, you will be based in Turlock, CA. ... position. **Preferred Skills** Accountability, Banking, Client Loyalty, Customer Experience ( CX ), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales… more
- Meta (Burlingame, CA)
- …in the world. We develop the vision for next-generation creative advertising, consumer brand content and experiences for Meta, Facebook, Instagram, WhatsApp and our ... globe due to the scale of our products.Creative X Program Managers are a team of strategic leaders who...a team of strategic leaders who work closely with CX , Marketing and Product to plan and manage brand… more