• Call Center Quality

    Intuit (Mountain View, CA)
    …travel 25% of the time **How you will lead** **(Must have Quality Assurance Management experience supporting Call Center Sales and Service)Evolve and ... **Overview** The Quality Assurance Manager is an individual...pivotal part in establishing the foundation for a scalable Quality Center of Excellence. **What you'll bring**… more
    Intuit (10/09/25)
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  • Healthcare Call Center Rep

    TEKsystems (San Ysidro, CA)
    …SY Health programs and services. * Adheres to current department productivity and quality assurance requirements. * Other duties as assigned. Skills patient ... service, customer service, call center , health care Top Skills Details patient service,customer service, call center ,health care Additional Skills &… more
    TEKsystems (10/02/25)
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  • Jr. Customer Service Representative ( Call

    GAP Solutions Inc (Sacramento, CA)
    …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... information. + Participate in required training sessions, team meetings, and quality assurance activities. **Qualifications** **Basic Qualifications:** + **High… more
    GAP Solutions Inc (10/09/25)
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  • Customer Solution Center Audit Readiness…

    LA Care Health Plan (Los Angeles, CA)
    …for Medicare and Medicaid Services(CMS), LACC - CalHers, and National Committee for Quality Assurance (NCQA) along with review and analysis of regulatory ... Business Analyst to track, trend, and analyze results of Quality Assurance (QA) scorecards for training and...years of experience in regulatory auditing (Appeals & Grievances, Call Center , Enrollment) in a healthcare environment… more
    LA Care Health Plan (07/17/25)
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  • Manager Contact Center

    Dignity Health (Rancho Cordova, CA)
    …improvement methodologies to developing efficient work flows, implementing quality assurance , and standardizing policies, procedures, and call center ... Takes ownership of and appropriate action to improve contact center performance. - Oversees quality of task (ie, electronic health record) management to support… more
    Dignity Health (10/08/25)
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  • Pharmacy Supervisor - Oncology Infusion…

    Ventura County (Ventura, CA)
    …distributing, monitoring, and controlling of drugs and other pharmaceutical products; + Develops quality assurance criteria; + Monitors and evaluates quality ... Pharmacy Supervisor - Oncology Infusion Center Print (https://www.governmentjobs.com/careers/ventura/jobs/newprint/5078012) Apply  Pharmacy Supervisor - Oncology… more
    Ventura County (10/04/25)
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  • Admissions Team Lead - Patient Access Contact…

    Cedars-Sinai (Los Angeles, CA)
    …and assistance to staff. + Collects data to support performance indicators and quality assurance reporting. Monitors management and quality reports. + ... Certified Healthcare Access Associate (CHAA) required upon hire. + Prior leadership & call center experience strongly desired. + Knowledge of primary care,… more
    Cedars-Sinai (10/08/25)
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  • Customer Service Quality Policy Analyst I

    ASM Research, An Accenture Federal Services Company (Sacramento, CA)
    …+ Reviews, approves, and delivers quality -related training for BPO Quality Assurance personnel. + Reviews metrics to ensure call quality standards ... for the administration of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers. Creates, reviews, and… more
    ASM Research, An Accenture Federal Services Company (10/10/25)
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  • Medical Director, Ventura County Health Care Plan

    Ventura County (Ventura, CA)
    …and a $90 million dollar budget. In accordance with the National Committee on Quality Assurance (NCQA), the Medical Director, Ventura County Health Care Plan is ... few of the reasons many of the 802,983 residents call Ventura County "home." Ventura has a diverse economic...Agency Director and Insurance Administrator, Utilization Management staff and Quality Assurance Staff. + Participates, as a… more
    Ventura County (09/12/25)
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  • Executive Director of R&D Global Quality

    Otsuka America Pharmaceutical Inc. (Sacramento, CA)
    …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... an experienced and dynamic Executive Director of R&D Global Quality to join our team. This pivotal role will...human subjects. Managing compliance with this standard to provide assurance that the rights, safety and wellbeing of trial… more
    Otsuka America Pharmaceutical Inc. (08/14/25)
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