• Call Quality Coach…

    Humana (Sacramento, CA)
    **Become a part of our caring community and help us put health first** Call Quality Professionals provide information that will assist in the feedback and the ... of MarketPOINT Sales Agents. This position will oversee the Call Quality process which includes call...days of start date** **Must speak both English and Vietnamese fluently, and either already have or be willing… more
    Humana (07/15/25)
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  • Customer Solution Center Quality Auditor II

    LA Care Health Plan (Los Angeles, CA)
    …(QA) II is responsible for monitoring and actively influencing the Customer Solution Call Center team's quality performance, ensuring that the quality ... Vietnamese . Licenses/Certifications Required Licenses/Certifications Preferred American Society for Quality - Certified Quality Auditor (ASQ - CQA)… more
    LA Care Health Plan (07/11/25)
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