- Observe.AI (Redwood City, CA)
- …sessions with enterprise customers to deeply understand their contact center environment, compliance requirements, VoiceAI, real-time agent requirements, QA ... conversational AI performance. Working knowledge of contact center AI ecosystems , including agent assist,...contact center AI ecosystems , including agent assist, call summarization, interaction, behavioral and sentiment analytics.… more
- Sacramento Superior Court (Sacramento, CA)
- …deployments and/or business process changes. Incumbents act as a change agent to help facilitate effective deployments/modifications to current practices. Incumbents ... Typical Working Conditions Work is performed in an office environment; continuous contact with other staff and the public. Occasional travel throughout the State… more
- Dignity Physician Careers (Los Angeles, CA)
- …the role of expert clinician and indirectly in the roles of consultant change agent educator and quality improvement agent . The Trauma/Acute Care Surgery and ... Founded in 1887 Dignity Health - California Hospital Medical Center is a 392-bed acute care nonprofit hospital located...for more information. Pay Range $62.24 - $90.24 /hour Contact Information Contact : Eric Draughan Phone: Fax:… more
- California State University (Sacramento, CA)
- …degree or degree required for position 4. List of three references with contact information 5. Complete the NUFD Department form - Courses Qualified to Teach. ... NUFD major is available in the University Catalog. Please contact the department regarding the new courses that are...copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer… more
- Pearl Interactive Network (Sacramento, CA)
- …and want more than just another job. Be the voice that makes a difference! The ** Contact Center Agent ** is responsible for answering inbound calls to support ... **Pearl Interactive Network is seeking Seasonal Contact Center Agents (CCAs) to Join Our Talent Community in preparation for future disaster relief efforts.**… more
- Mass Markets (CA)
- …broadband connection. * POSITION RESPONSIBILITIES WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO? This position supports customer service, technical ... a positive and enthusiastic outlook to work each day. Our entry-level Contact Center Representatives are responsible for the following tasks: + Listen to… more
- WSP USA (Costa Mesa, CA)
- …preserve service excellence through monitoring, and assessing customer interactions of Contact Center Associates; documenting agent performance strengths, ... WSP is currently initiating a search for **Call Center Quality Assurance Specialist** position to sit out of our **Costa Mesa, CA** office. **_This position is a… more
- Amazon (Palo Alto, CA)
- …and required deployment skills - Experience incorporating generative AI into the contact center (voice or chat bots, agent assist or next best action) to ... related field, or equivalent experience - 5+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact… more
- Nordstrom (Glendale, CA)
- …the same, however a typical day in the life of an Asset Protection Agent will likely include the following responsibilities: + Resolve theft by using good judgment ... requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at… more
- Zoom (Sacramento, CA)
- …Expertise specifically in our ZVA integrations + Partner with Product/Engineering on Contact Center integrations & roadmap requirements + Continually enhance ... Support Experience (Cloud & Premises PBX) + 3+ years Contact Center Sales Experience + 6+ years...Center Sales Experience + 6+ years of Virtual Agent , AI, Automation experience + Experience leading others with… more
