- Newegg Inc. (Diamond Bar, CA)
- …configuration changes across connected systems . + Continuously evaluate and improve contact center systems and tools to enhance functionality, reporting ... Analysis & Reporting + Extract, analyze, and interpret large data sets from contact center ...with established KPIs, SLAs, and business goals across global contact center operations. Systems Administration… more
- Stanford Health Care (Newark, CA)
- …for overseeing assigned Technical systems and functions supporting the Enterprise Contact Center and its managed Clinics. This role will also work ... applications, projects and reporting. Supports an overarching goal of unifying data from disparate systems while ensuring data integrity within a complex IT… more
- Stanford Health Care (Newark, CA)
- …You will use a strong understanding of system integrations, particularly in contact center and omnichannel environments, to map current and future-state ... - 08 Hour (United States of America) The Business Systems Analyst for ECC Project Management Team supports cross-functional...solver with excellent organization and prioritization skills; experience with Contact Center as a Service is a… more
- Meta (Menlo Park, CA)
- …our industry, enabling business growth, and ensuring operational throughput. **Required Skills:** Systems Program Manager - Data Center Design, Engineering, ... Professional, Program Management Professional, etc.) 18. Experience in large-scale, global data center design or construction organizations 19. Experience with… more
- Stanford Health Care (Newark, CA)
- …scripting or automation tools (Python, R, VBA). Systems & Platforms: Work with data from contact center platforms such as Genesys, NICE inContact, Avaya, ... has strong analytical skills, proficiency with contact center technologies, and the ability to analyze data...documents; conduct report testing and validation + Responsible for data analysis across multiple systems ; and defining… more
- Stanford Health Care (Newark, CA)
- …Health Care is seeking an experienced CCaaS Telephony Analyst to join our Enterprise Contact Center team. The ideal candidate will possess a strong understanding ... of CCaaS ( Contact Center as a Service) solutions, ...Degree Bachelor's degree in related field: COMPUTER SCIENCE, INFORMATION SYSTEMS OR A DIRECTLY RELATED FIELD OF ENGINEERINGRequired +… more
- Stanford University (Stanford, CA)
- …physical inspections of all building systems commonly found in a data center or mission-critical facility environments such as mechanical, electrical, ... multi-disciplinary teams. + Strong understanding of mechanical, electrical, plumbing systems found in data center ...any part of the application or hiring process should contact Stanford University Human Resources by submitting a_ _contact… more
- Stanford Health Care (Newark, CA)
- …(ie career ladder) and develops contact center agents. + Monitors contact center performance metrics, analyzes data , and generates reports to ... Stanford Health Care job.** **A Brief Overview** The Assistant Contact Center Manager (ACCM) acts as primary...of budget and finance terminology. + Knowledge of computer systems and software used in functional area. + Knowledge… more
- NTT America, Inc. (Sacramento, CA)
- …& ABILITIES** + Possess an understanding of the mechanical, electrical, and fire life safety systems used in a data center environment including, but not ... and complete an aggressive preventive and predictive maintenance program + Ensures data center operates at maximum operational efficiency, including analyzing… more
- NTT America, Inc. (Sacramento, CA)
- …& ABILITIES** + Possess an understanding of the mechanical, electrical, and fire life safety systems used in a data center environment including, but not ... and complete an aggressive preventive and predictive maintenance program + Ensures data center operates at maximum operational efficiency, including analyzing… more