- US Tech Solutions (Sunnyvale, CA)
- **Job Description:** + The Contact Center Operations Program Manager is responsible for overseeing the strategy, execution, and continuous improvement of ... contact center operations . This role requires a blend of project management, analytical skills, and leadership capabilities to ensure optimal performance and… more
- Dignity Health (Rancho Cordova, CA)
- …focused environment. Collaborates, as appropriate, to discuss and effectively manage ongoing contact center operations and resolve operational, staff and ... task forces and committees to support ongoing improvement in contact center operations . Provides value-added...Provides effective support and resolution on contact center service-line issues. - Analyzes program goals… more
- Kyndryl (Sacramento, CA)
- …individual to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly ... + Lead C-level client engagements and consultative sales for large enterprise contact center transformations. + Guide cross-functional consultants to design and… more
- Applied Materials (Santa Clara, CA)
- …Learn more about our benefits (https://hrportal.ehr.com/applied/) . **Senior Manager - Security Operations , Epic Center ** Location: Santa Clara, CA Reports To: ... America Direct Reports: Up to 5 **Position Summary:** The Senior Manager - Security Operations for the Epic Center is responsible for the strategic development,… more
- Deloitte (San Francisco, CA)
- …pioneer in technology who wants to work in a collaborative environment? As the Contact Center Technology Strategy & Modernization Manager you will lead the ... on the strategy, design, and oversight of next generation contact center platforms across an enterprise of...to drive seamless integration, AI enablement, and secure, compliant operations that enhance both beneficiary and agent experiences Any… more
- Stanford Health Care (Newark, CA)
- …You will use a strong understanding of system integrations, particularly in contact center and omnichannel environments, to map current and future-state ... curious, results-oriented problem solver with excellent organization and prioritization skills; experience with Contact Center as a Service is a plus and a… more
- Southern California Edison (Alhambra, CA)
- Join the Clean Energy Revolution Become a Network Operations Center (NOC), Senior Specialist at Southern California Edison (SCE) and build a better tomorrow. In ... and vulnerability management solutions across various business entities; assists program leader with documentation, testing, and validation of deployed scanning… more
- TEKsystems (Chino, CA)
- …of accuracy and professionalism. * Demonstrated technical proficiency in using call center software and tools to manage customer interactions and data. * ... soft wares, and processes to assist customer. Skills Call center , Customer service, computer navigation, outbound Top Skills Details...and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this… more
- TEKsystems (Chino, CA)
- …claims processing by providing complete and accurate information. + Navigate call center software to manage customer interactions and data efficiently. + Meet ... and 5:00 PM (various shifts) Top Skills: + Call center experience + Customer service excellence + Strong computer...and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this… more
- Wells Fargo (Salinas, CA)
- …in the US Join us! **About this role:** Wells Fargo is seeking a Branch Operations Associate Manager (LO) for our National Branch Network as part of the Consumer, ... you will:** + Lead and supervise risk and the operations of teller functions to deliver exceptional customer service...in hiring talent + This LO position has customer contact and job duties which may include needs assessing… more
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