- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …experience. + Professional Certifications or License + 8+ years of experience in call center , quality control, quality assurance and/or training. **Other Job ... feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality … more
- WSP USA (Costa Mesa, CA)
- WSP is currently initiating a search for **Call Center Quality Assurance Specialist ** position to sit out of our **Costa Mesa, CA** office. **_This position ... service excellence through monitoring, and assessing customer interactions of Contact Center Associates; documenting agent performance strengths, weaknesses,… more
- Tiburcio Vasquez Health Center (Hayward, CA)
- Under the direct supervision of the Resource Specialist Supervisor the Resource Specialist is an essential member of the healthcare team. The position is ... and other healthcare systems. This position includes being a single point of contact to receive referrals from external health care agencies and TVHC's primary care… more
- Southern California Edison (Alhambra, CA)
- Join the Clean Energy Revolution Become a Network Operations Center (NOC), Senior Specialist at Southern California Edison (SCE) and build a better tomorrow. In ... team dynamics, and will know how to handle changing priorities. As a Senior Specialist , your work will help power our planet, reduce carbon emissions and create… more
- J&J Family of Companies (Santa Clara, CA)
- …States of America **Job Description:** Johnson & Johnson is hiring for a **Principal Quality Systems Specialist - Shockwave Medica** l to join our team located ... compliance with FDA, European MDD/MDR & other International Regulations, the Principal Quality Systems Specialist will perform work under minimal supervision.… more
- Henkel (Bay Point, CA)
- Quality Specialist 1 **_About_** **_this_** **_position_** At Henkel, you'll be part of an organization that's shaping the future through innovation, ... and make an impact at Henkel. **What you'll do** + Perform standard quality control testing on incoming raw materials, semi-finished goods, and finished goods. +… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …Tier 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work ... and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure… more
- City National Bank (Los Angeles, CA)
- …Client Care Managers in overseeing the daily responsibilities within the Client Contact Center in a non-supervisory capacity. Interpret and explain procedures ... * SPECIALIST CLIENT CARE LEAD* WHAT IS THE OPPORTUNITY?...operational problems on clients' accounts. Escalates issues to Client Contact Center Management and Relationship Manager, as… more
- City National Bank (Los Angeles, CA)
- …situations and issues requiring escalation. Provide feedback from clients to Client Contact Center Management regarding service quality , products, services, ... *CLIENT CARE SPECIALIST * WHAT IS THE OPPORTUNITY? The Client Care...issues and fee concerns. Review online manuals and Call Contact Center Reference Guide (CCRG) to ensure… more
- Noblis (San Diego, CA)
- …Engineering/ Quality Assurance to support the Naval Information Warfare Center , Network Integration Engineering Facility (NIEF). The Associates will be ... Responsibilities **Electronic Engineering/ Quality Assurance** Noblis MSD is seeking candidates for...to receive other benefits and privileges of employment, please contact us (https://careers.noblis.org/ contact -us/) . EEO is the… more
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