- Travelers Insurance Company (Sacramento, CA)
- … working with financial linkage models and Bayesian models is a plus. + Familiarity with customer experience domain and survey data is a plus. **What is a Must ... complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our… more
- Amazon (San Francisco, CA)
- …first line of support when it comes to identifying issues that can impact the customer experience , and this role will ensure we are meeting our commitments to ... Description At eero we pride ourselves in providing every customer a world class experience .Our mission is...upon as an SME for our products. You'll mentor CX Agents, while working alongside them on customer… more
- Intuit (Mountain View, CA)
- **Overview** Join our Customer Success organization as a Customer Experience professional, leading a portfolio of external partners responsible for ... for our Small Business customers. **Responsibilities** + **Elevate the Customer and Expert Experience ** - champion ...Equivalent work experience will be considered. + Experience with contact center platforms and CX … more
- Intuit (San Francisco, CA)
- **Overview** We're looking for a skilled and passionate Customer Experience Professional to elevate the QuickBooks Live Expert Assisted experience . You'll ... timelines to drive service strategy and innovation. **Elevate the Customer Experience -** Be the voice of...meet critical outcomes. **Leverage Analytics and Insights to Improve CX and Efficiency -** Analyze customer feedback… more
- Amazon (Irvine, CA)
- …community experience - Be an important contributor to the Customer Experience operations and will report to CX leadership Perks - Medical, Dental, Vision ... of CX Specialist at Twitch is multifaceted and crucial to the organization's customer experience strategy, as you will serve as the foundation and connective… more
- Intuit (San Diego, CA)
- … customer experience investments and operational priorities. + Collaborate across Customer Success, CX , and Expert Network teams to align on shared goals ... Success, Scaling Assisted Services Data Science Team as a Staff Data Scientist and be at the forefront of...in the $35B assisted tax market **Responsibilities** **Elevate End-to-End Customer Experience Through Data** + Define and… more
- Coinbase (Sacramento, CA)
- …autonomy and accountability, we expect you to have the following skills: * * Customer Support Data Experience : *Familiarity with data elements and processes ... and alignment. Attendance is expected and fully supported. The CX Analytics Engineering team bridges the gap between data...supporting successful Customer Support initiatives, including employee performance monitoring, workforce/staffing inputs,… more
- Intuit (San Diego, CA)
- …a dynamic team at the intersection of learning innovation, product leadership, and customer experience , focused on creating educational experiences that are easy ... priorities.Independently drives the delivery of learning programs to achieve the customer experience strategy. Intuit provides a competitive compensation package… more
- Coinbase (Sacramento, CA)
- …of Coinbase's Enterprise Applications and Architecture org, responsible for building the customer experience platforms that streamlines the customer service ... and applications that improve the efficiency and effectiveness of CX agents. This helps resolve customer issues...customer satisfaction levels and a better overall compliant experience for our customers. * *Role*- You will be… more
- Celestica (San Diego, CA)
- …rapid business growth in a dynamic environment. This individual contributor reports to the Customer Experience ( CX ) organization and will be empowered and ... responsible for troubleshooting and resolving customer technical issues arising for Customers storage and server firmware/ software issues. The role is a technically… more