- Rubrik (Palo Alto, CA)
- …and available, no matter the challenges that come your way. **About the role:** The Customer Experience Manager is a key role within the Customer ... skilled at swiftly diagnosing and solving complex issues while keeping the overall customer experience at forefront. In a world where data is the lifeblood of… more
- PennyMac (Pasadena, CA)
- …homeownership through the complete mortgage journey. A Typical Day The Customer Experience / Mortgage Call Center Manager will supervise and monitor ... and coaching of staff to achieve department goals. The Customer Experience / Mortgage Call Center Manager will : + Lead a team of Customer Experience… more
- The Hertz Corporation (Sacramento, CA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- The Walt Disney Company (Santa Monica, CA)
- …contribute to our magical experience ?** We are looking for a proactive and data-driven Customer Experience Manager to lead and elevate the experience ... BPO challenges. + Provide insights to local commercial teams to keep customer experience central to business decisions. + Align strategies and feedback with… more
- Michaels (Paso Robles, CA)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - PASO ROBLES, CA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Michaels (La Presa, CA)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - La Brea, CA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Intuit (San Diego, CA)
- …of the world's best and most innovative places to work year upon year. As Group Manager of Intuit's Customer Experience team, you will be responsible for ... driving the development of the customer experience strategy. By defining the program of work to deliver on the strategy, and building alignment with senior… more
- Subaru of America (Costa Mesa, CA)
- …exception request and determining if the request warrants escalation to the Regional Customer Experience Manager for further consideration. REQUIRED SKILLS ... for most effective execution of product training, sales process training and customer experience improvement. + Closely collaborate with other Zone, Regional,… more
- Palo Alto Networks (Santa Clara, CA)
- …an environment where we all win with precision. **Your Career** As a Senior Product Manager for IT Customer Experience , you will be instrumental in defining ... the customer journey. + Act as a subject matter expert for customer experience within IT, advocating for customer needs and driving solutions that align… more
- Intuit (Oakland, CA)
- …products and services from a cross-functional perspective **Qualifications** + 7+ years of Customer Experience experience , including leading in a highly ... and driving revenue & customer growth + Strong acumen in understanding customer behavior with experience in consumer segmentation and using design thinking… more