• Customer Service Quality…

    ASM Research, An Accenture Federal Services Company (Sacramento, CA)
    …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
    ASM Research, An Accenture Federal Services Company (06/06/25)
    - Related Jobs

  • Quality Assurance Specialist

    ManpowerGroup (Hawthorne, CA)
    …1 year of experience in Quality Assurance . + Minimum 2 years of customer service . + Comfortable reviewing quality assurance (QA) evaluations and ... a QA Specialist, you will be part of the Customer Service Escalations team supporting various internal...feedback to agents and managers to promote consistency and service quality . + Serve as the primary… more
    ManpowerGroup (07/31/25)
    - Related Jobs

  • Call Quality Coach - Vietnamese

    Humana (Sacramento, CA)
    …willing to obtain ALTA language certification** **Prior experience in Telesales, Customer Service and/or Quality Assurance ** **1 or more years of ... caring community and help us put health first** Call Quality Professionals provide information that will assist in the...achieve their best health - delivering the care and service they need, when they need it. These efforts… more
    Humana (07/15/25)
    - Related Jobs

  • Quality Assurance Specialist II

    EPSILON SYSTEMS (National City, CA)
    …Maritime Trade School / Apprenticeship with 3 years waterfront Quality Assurance experience OR 4 years' military service with specialized training and ... Systems Solutions, Inc. has a job opportunity for a Quality Assurance Specialist II in National City,...Quality and Safety Management Systems, Workmanship standards and Customer requirements. + Develops safety, quality control… more
    EPSILON SYSTEMS (06/27/25)
    - Related Jobs

  • Social Worker III - Quality…

    County of El Dorado (Placerville, CA)
    Social Worker III - Quality Assurance Quality Integrity Print (https://www.governmentjobs.com/careers/edcgov/jobs/newprint/4963039) Apply  Social Worker III ... - Quality Assurance Quality Integrity Salary...Dorado is committed to promoting the power of public service by fostering a diverse and collaborative workplace where… more
    County of El Dorado (06/14/25)
    - Related Jobs

  • Quality Assurance Analyst

    Pearl Interactive Network (Sacramento, CA)
    …(CSRs). This role includes monitoring incoming calls and other work types to assess customer service quality , accuracy of information, and adherence to ... **Pearl Interactive Network** is seeking a detail-oriented and process-driven ** Quality Assurance Analyst** to help monitor, evaluate,...calls and other types of work to evaluate the quality of customer service , accuracy… more
    Pearl Interactive Network (07/22/25)
    - Related Jobs

  • Call Center Quality Assurance…

    WSP USA (Costa Mesa, CA)
    …EXPERIENCE** + High school diploma or general education degree (GED) + Six (6) months quality assurance service experience required + Bilingual Spanish is a ... WSP is currently initiating a search for **Call Center Quality Assurance Specialist** position to sit out...call, email, chat, and text monitoring and assessment of Customer Service + Representatives (CSRs) for both… more
    WSP USA (07/19/25)
    - Related Jobs

  • Quality Assurance Manager

    Mitsubishi Chemical Group (Sacramento, CA)
    …improve the QMS. + Implement and maintain an effective corrective action program for Quality related issues. Assist Customer Service , Sales, Shipping and ... ** Quality Assurance Manager (2132)** + Title:...maintaining specifications in the ERP system. Responsible for managing customer Quality documents including Terms and Conditions… more
    Mitsubishi Chemical Group (07/20/25)
    - Related Jobs

  • Quality Assurance Officer

    Rheinmetall (Brisbane, CA)
    …to the Quality Manager Operations, this role will work alongside a team of Quality Assurance Officers. This role will be based in Redbank at our Military ... Vehicle Centre of Excellence (MILVEHCOE). About the Role The Quality Assurance Officer engages and participates in the inspections of vehicles, modules and… more
    Rheinmetall (07/24/25)
    - Related Jobs

  • (USA) Area Manager, Quality…

    Walmart (Perris, CA)
    …developing and implementing process changes implementing utilization and effectiveness of quality assurance programs evaluating service level data ... and procedures distributing and maintaining procedures and supporting documentation Manages quality assurance processes by identifying industry best practices… more
    Walmart (05/09/25)
    - Related Jobs