• Customer Service Quality

    ASM Research, An Accenture Federal Services Company (Sacramento, CA)
    …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
    ASM Research, An Accenture Federal Services Company (06/06/25)
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  • Quality Assurance Specialist II

    EPSILON SYSTEMS (National City, CA)
    …Maritime Trade School / Apprenticeship with 3 years waterfront Quality Assurance experience OR 4 years' military service with specialized training and ... Systems Solutions, Inc. has a job opportunity for a Quality Assurance Specialist II in National City,...Quality and Safety Management Systems, Workmanship standards and Customer requirements. + Develops safety, quality control… more
    EPSILON SYSTEMS (06/06/25)
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  • Quality Manager - Planning…

    Rheinmetall (Brisbane, CA)
    … plans to facilitate vehicle or product handover to the customer . As Quality Manager - Planning & Assurance , you can anticipate some of your day-to-day ... development and implementation of a business management system (set minimum operational quality assurance guidelines) as it relates to operational assurance more
    Rheinmetall (06/07/25)
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  • Quality Assurance Manager,…

    Centurum, Inc. (San Diego, CA)
    …and reviews; preparing and completing action plans; implementing production, productivity, quality , and customer - service standards; identifying and resolving ... and procedures. Validates processes; provides documentation; and manages staff. Achieves quality assurance operational objectives by contributing information and… more
    Centurum, Inc. (05/26/25)
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  • Quality Assurance Manager, Alexa…

    Amazon (Sunnyvale, CA)
    …QA team's technical vision and roadmap, developing and tracking project schedules. The successful Quality Assurance Manager has strong customer focus and is ... to have fun while they make history. As a Quality Assurance Manager, you will work closely...respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state,… more
    Amazon (06/10/25)
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  • (USA) Area Manager, Quality

    Walmart (Perris, CA)
    …developing and implementing process changes implementing utilization and effectiveness of quality assurance programs evaluating service level data ... and procedures distributing and maintaining procedures and supporting documentation Manages quality assurance processes by identifying industry best practices… more
    Walmart (05/09/25)
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  • Manager, Quality Assurance Engineer…

    Deloitte (Sacramento, CA)
    …extensive AI/ML engineering craftsmanship and advanced proficiency across multiple quality assurance disciplines and modern frameworks, consistently ... Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve...The ideal candidate will have a strong background in quality assurance , test automation, and a deep… more
    Deloitte (05/22/25)
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  • Senior Quality Assurance Specialist

    Banc of California (Santa Ana, CA)
    …groups, and more. TOGETHER WE WIN(R) **THE OPPORTUNITY** Responsible for performing quality assurance reviews, documenting errors related to new account ... the Bank. + Assist and/or leverage centralized model in Quality Assurance of complete high risk CIP/CDD...with various industries and business lines. + Strong internal/external customer service and relationship development skills. +… more
    Banc of California (05/23/25)
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  • Quality Assurance Specialist

    KMC (Lake Forest, CA)
    …collections, servicing, and funding departments to evaluate compliance and service quality . + Evaluate call recordings to ensure customer verification, FDCPA ... We are seeking a detail-oriented and compliance driven Quality Assurance (QA) Analyst to join...Five9, NICE, and LiveVox, ensuring both regulatory compliance and customer service excellence. + Known for successfully… more
    KMC (06/04/25)
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  • Quality Assurance Manager

    Kelly Services (Sacramento, CA)
    Kelly(R) Science & Clinical is seeking a ** Quality Assurance Manager** for **a Direct Hire opportunity** at an innovative and growing pharmaceutical ... In this role you'll be responsible for overseeing all Quality Assurance Activities related to the manufacturing...+ Participate in internal audits, support regulatory inspections or customer audit activities, as needed. + Maintain and update… more
    Kelly Services (06/07/25)
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