- Lumen (Walnut Creek, CA)
- …through cross-functional collaboration and problem-solving with partners such as Customer Success , Product, Marketing, Solutions/Technology experts, Sales ... to sales management about trends and changes taking place within the customer 's organization and making recommendations about future courses of action necessary of… more
- NTT America, Inc. (Sacramento, CA)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual contributor responsible ... The Senior CSM plays a vital role in supporting senior team members, executing customer success strategies, and ensuring that customer needs are met… more
- DocMatter Inc. (San Francisco, CA)
- …adoption, value realization, renewal, and expansion phases-and how to apply customer success methodologies across each. + Track record of meeting client ... in the world. As a senior member of our Customer Success Team you will be responsible...ongoing engagement strategies. + Upsell & Growth Strategy: Identify expansion opportunities within accounts, partner with Sales for upsell… more
- Cisco (San Jose, CA)
- …organizations. **Your Impact** We are looking for a highly experienced and technically astute Manager of Customer Success to lead our post-sales organization ... lead a team of cloud native and Cisco specialists Customer Success Architects (CSA) specializing in Switching...success practices focused on adoption, retention, upsell, and expansion . + 3+ years in people management to include… more
- iCIMS (Sacramento, CA)
- **Job Overview** As a Customer Success Manager on the Commercial team, you will be responsible for leading consultative conversations, participating in ... customer facing role for a solutions-based organization with accountability for customer support, renewals, expansion , or training, or experience in a talent… more
- Fortive Corporation (CA)
- Job Description POSITION SUMMARY The Customer Success Manager is tasked with leading proactive customer engagements, fostering exceptional customer ... to surpass key performance metrics in customer health, retention, and growth. The Customer Success Manager is responsible for securing customer … more
- DataVisor (Mountain View, CA)
- …open, positive, collaborative, and results-driven. Come join us! Position Overview: As a Senior Customer Success Manager (CSM), you will serve as a strategic ... showcases Requirements + 5+ years of experience in fraud strategy, risk analytics, customer success , or fraud operations within fintech, banking, payments, or… more
- FranklinCovey (Sacramento, CA)
- …cross-functional) + FranklinCovey client admin or facilitator experience; prior Sales or Customer Success Manager experience Benefits include medical, ... To learn more, visit franklincovey.com **Title:** Key Account Client Success Manager **Payroll Title:** Client Success...+ Experience working in a subscription or SaaS environment; Customer Success certification (eg, CCSM) or related… more
- Amazon (San Francisco, CA)
- …to customers and our enterprise partners are no exception. Partner Success Management is responsible for ensuring partners onboard efficiently, escalate concerns ... offering insights to ensure they're making the most of their eero experience. Partner Success Management is part of the Operations team at eero. This role will also… more
- PagerDuty (San Francisco, CA)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... understanding the motion to win in the enterprise. The Customer Success Management team acts as a...rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and… more
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