- Cerebras (Palo Alto, CA)
- …Horowitz, NEA, and Addition with $250+ million raised to date. About the role The Customer Support Engineer will play a crucial role in the customers' ... troubleshooting, triaging, escalations and eventual resolution Participate in our follow-the-sun customer support model to ensure continuity in resolving high… more
- KLA-Belgium (Milpitas, CA)
- Customer Support Engineer page is loaded## Customer Support Engineerlocations: Milpitas, CAtime type: Full timeposted on: Posted Todayjob requisition ... actions with customers to minimize down time.* A CSE provides service support for customer located at Intel, Santa Clara. The CSE is responsible for providing… more
- Impart Security Inc. (San Francisco, CA)
- We're looking for an experienced Customer Support Engineer to serve as Tier 2 support for Impart Security's growing customer base. You'll be the ... point for complex technical issues requiring deep systems expertise Enable customer success through expert guidance on platform implementation and optimization Solve… more
- Cerebras (Palo Alto, CA)
- A technology company is seeking a Customer Support Engineer to enhance customer experience with their platform. This role involves resolving technical ... with engineering teams. Candidates should possess over 2 years of customer -facing technical experience, strong organizational skills, and knowledge of machine… more
- KLA-Belgium (Milpitas, CA)
- …Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support . The KLA Services organization partners with our field teams and ... image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network… more
- Slope (San Francisco, CA)
- …identify what other use cases we can solve. Will be responsible for resolving customer support tickets across Slack, email, and Discord. Work hand-in-hand with ... technical issues that arise during any phase of the customer journey and act as a champion of Vapi...learner: You can rapidly ramp up on what a customer 's use case and requirements are in order to… more
- Sartorius (San Francisco, CA)
- …escalate system issues that cannot be resolved to the relevant Product Support Engineer , Customer Support Engineer and the Hardware Resource ... Sartorius is seeking a dynamic entrepreneurially spirited Field Service Engineer based remotely in the San Francisco, CA (Bay Area). In this role, you will be… more
- KLA-Belgium (Milpitas, CA)
- A leading semiconductor equipment manufacturer is seeking a dedicated Customer Support Engineer in Milpitas, CA. The role involves providing high-quality ... customer support through diagnosing and repairing complex equipment. Candidates should have a background in electronics or engineering, strong analytical skills,… more
- Retell AI (Redwood City, CA)
- … customer -facing technical roles (eg, Solutions Engineer , Technical PM, Customer Success/ Support engineer , Ex-founder). Excel at communication & ... now utilize Retell's AI voice agents to handle sales, support , and logistics calls that once required large teams...and collaborate deeply. Feedback is open, direct, and constant. Customer obsession. We start with the customer … more
- Pendo (San Francisco, CA)
- A fast-growing tech company in San Francisco seeks a Technical Support Engineer to provide essential support to customers. This role involves answering ... debugging issues, and creating documentation. A background of 2+ years in customer -facing roles and coding knowledge is essential. The company fosters a passionate… more
