- NBC Universal (Glendale, CA)
- …+ Provide outstanding end-user support through phone call, ticketing system (Jira), and deskside visits + Create new tools to automate processes in an effort to ... increase departmental efficiencies + Set up and move systems as necessary + Analyze issues and create solutions for hardware and software problems + Participate in, and/or run preventative maintenance tasks + Assist in creating and maintaining documentation… more
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