- Stanford Health Care (Newark, CA)
- …Analytics is responsible for overseeing assigned Technical systems and functions supporting the Enterprise Contact Center and its managed Clinics. This role ... the evaluation and development of the staff and provide guidance. The Team Lead-Data and Analytics will also analyze actual and projected organizational performance… more
- Stanford Health Care (Newark, CA)
- …America) Stanford Health Care is seeking an experienced CCaaS Telephony Analyst to join our Enterprise Contact Center team . The ideal candidate will ... possess a strong understanding of CCaaS ( Contact Center as a Service) solutions, ...the help desk + Provide analytical assistance to junior team members to resolve application incidents, maintenance items, and… more
- Stanford Health Care (Newark, CA)
- …Stanford Health Care is seeking a seasoned Business Reporting Analyst - CCaaS to join our Enterprise Contact Center team . The Reporting Analyst for ... developing, and maintaining reporting solutions that provide actionable insights into contact center performance. This role supports operational leaders,… more
- Stanford Health Care (Newark, CA)
- …You will use a strong understanding of system integrations, particularly in contact center and omnichannel environments, to map current and future-state ... curious, results-oriented problem solver with excellent organization and prioritization skills; experience with Contact Center as a Service is a plus and a… more
- Stanford Health Care (Newark, CA)
- …to solve technical and non-technical problems + Ability to work effectively both as a team player and leader + Ability to work well with individuals at all levels of ... the organization + Knowledge of computer systems and software used in functional area + Knowledge of financial concepts such as capital budgeting, discounted cash flow, financial statement analysis and financial forecasting + Knowledge of TSI decision support… more
- WESCO (Fremont, CA)
- We're building a high-impact sales team at the forefront of emerging technologies and we are looking for a true hunter to join us! As an Enterprise Account ... plans. + Drives new business development within named accounts. Will research, qualify, contact , present and close new clients based on an assigned territory or… more
- Kyndryl (Sacramento, CA)
- …Engagement:** + Lead C-level client engagements and consultative sales for large enterprise contact center transformations. + Guide cross-functional ... individual to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly… more
- Humana (Sacramento, CA)
- …+ **Experience as a Lead Solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... model + Provide best practice recommendations and optimization opportunities within the contact center experience platform + Collaborate with internal and… more
- Mass Markets (CA)
- …home broadband connection. POSITION RESPONSIBILITIES WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO? This position supports customer service, ... you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and...and enthusiastic outlook to work each day. Our entry-level Contact Center Representatives are responsible for the… more
- NTT America, Inc. (Sacramento, CA)
- …CCIE and demonstrates deep, hands-on expertise across Cisco routing/switching, Cisco Catalyst Center (formerly Cisco DNA Center ), Cisco ISE, Cisco FTD firewalls, ... Cisco SD-WAN, with expert-level command of BGP, EIGRP, OSPF, and related enterprise routing protocols. What you'll do (Key Responsibilities) + Own end-to-end… more
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