• Sr Specialist, Research, Escalation and Compliant…

    PennyMac (Moorpark, CA)
    …responsibilities include conducting preliminary investigations, supporting supervisors with escalations , resolving advanced loan issues, and addressing regulatory, ... FNMA CRT (Federal National Mortgage Association Credit Risk Transfer) loans + ESCALATIONS , INVESTIGATIONS, and RISK MANAGEMENT + Manage and resolve intricate loan… more
    PennyMac (01/16/26)
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  • Member Experience Manager

    EXOS (San Francisco, CA)
    …and participate in Retention Task Force meetings. Staffing & Training + Lead the hiring, training, and performance management of fitness member services staff. + ... identifying opportunities for improved engagement and satisfaction. + Manage member escalations , ensuring resolution in a timely and empathetic manner. + Attend… more
    EXOS (12/10/25)
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  • Senior Customer Success Manager

    NTT America, Inc. (Sacramento, CA)
    …drive positive outcomes, support service delivery, and contribute to account retention and growth through effective relationship management. The Senior CSM assists ... **Duties and Responsibilities:** **Strategic Account Management** . Serve as the lead point of contact for NDBS enterprise customers, developing strong, long-term… more
    NTT America, Inc. (12/20/25)
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  • Manager - International Account Development…

    American Express (CA)
    …proactive consultation to develop strong customer relationships and to drive and lead global program growth, profitability and retention . **Responsibilities:** + ... vision and set goals to drive profitable growth and retention across key global and regional customers + Create...authority, and in environments with ambiguity + Ability to lead complex client discussions, manage escalations and… more
    American Express (01/16/26)
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  • Group Manager, Product Support - Global Business…

    Intuit (Mountain View, CA)
    …role will help shape how partner and expert teams contribute to customer loyalty, retention , and revenue growth. You will lead a team responsible for driving ... focused on rapid resolution, delivering expertise, transparency, and trust. + Lead the operational performance of support services, ensuring delivery on experience… more
    Intuit (01/20/26)
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  • Implementation Consultant Senior Manager

    Intuit (Sacramento, CA)
    **Overview** Ready to lead at scale and drive transformative impact? Intuit Enterprise Suite (IES) is a configurable, AI-powered platform designed for mid-market ... and maintains exceptionally high** **Client Satisfaction** **to secure long-term client retention . As a visionary leader, you'll design and execute strategic… more
    Intuit (01/09/26)
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  • Manager, Sales Engineering - Data Security…

    Proofpoint (San Diego, CA)
    …Role and the Team Proofpoint is looking for Sales Engineering Manager (SEM) to lead a fast-growing team of Sales Engineers focused on Data Security covering the ... segments as well as the LATAM region. Our SEMs lead from the front, are customer facing, are hands...goals, ideally here at Proofpoint + Active part of escalations and resolving customer challenges + Partner with Recruiting… more
    Proofpoint (12/24/25)
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  • Sr. Program Manager, Sponsorships, Twitch Ads

    Amazon (San Francisco, CA)
    …to demonstrate clear ROI and build compelling cases for renewal - Lead quarterly and annual business reviews, showcasing program success and presenting strategic ... roadmaps for each sponsor to drive partnership growth and retention - Partner with Account Executive and Account Management...the life In this dynamic role, you might: - Lead internal team syncs to align on program updates… more
    Amazon (01/14/26)
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  • SMB Sales Representative

    Crane Payment Innovations (San Diego, CA)
    …proactively driving new customer acquisition through cold outreach, networking, lead generation, and strategic territory planning. + **Developing strong ... regional opportunities. + **Resolving customer issues** , including service escalations , product concerns, and contract negotiations, ensuring high satisfaction and… more
    Crane Payment Innovations (12/13/25)
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  • Senior Client Service Manager

    Siemens (Rancho Cordova, CA)
    …driving to a financial target and outstanding customer satisfaction and retention + Balance time between on-site customer interactions and back-office ... needs and make prioritized recommendations for service agreement adds, upgrades, and escalations + Participate in the development of a master schedule to deliver… more
    Siemens (01/16/26)
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