- Keeper Security, Inc. (El Dorado Hills, CA)
- Keeper Security is hiring an Escalations Engineer to provide advanced technical support and consulting for enterprise customers. This role requires deep ... encrypted messaging. Learn more at KeeperSecurity.com. About the Job As an Escalations Engineer , you will own resolution of the most complex customer cases,… more
- Palo Alto Networks (Santa Clara, CA)
- …experience in at least one customer-facing technical support position as Senior Support Engineer or as Escalations Engineer + Proficiency with Windows ... we all win with precision. **Your Career** As a Senior Technical Support Engineer , you will engage directly with our valued customers to address intricate post-sales… more
- Celestica (San Jose, CA)
- …and has strong operational experience to systemically and expediently drive issues/ escalations resolutions. The Network Engineer engages with customers to ... and resolving various technical issues, interfacing with customers, and managing escalations on mission-critical networks/operations. One who can be calm while… more
- Palo Alto Networks (Santa Clara, CA)
- …sales and/or service delivery roles + Past experience as Escalations Engineer /Manager, Technical Account Management, Engineering Management, Customer ... and escalation needs. In leading the virtual team, the escalations Manager will liaise with and work across various...proactive programs to reduce likelihood of customer and field escalations **Your Experience** + Customer Experience + 10+ years… more
- GE HealthCare (CA)
- **Job Description Summary** The Siemens X-ray/Vascular Technical Support Engineer I (TSE I) drives customer satisfaction through Service Excellence by providing ... issues. This position is the technical resource for all service-related escalations regarding the Siemens X-ray/Vascular product family should include expertise on… more
- Financial Partners Credit Union (Costa Mesa, CA)
- …$115,763.00 - $162,200.00 Position Type Full Time Job Description As a Senior Desktop Engineer at Financial Partners Credit Union, you will play a critical role in ... Infrastructure teams, ensuring efficient issue resolution and minimizing unnecessary escalations . If you're passionate about technology, security, and process… more
- Palo Alto Networks (Santa Clara, CA)
- …of box thinking and technical insight. The ideal Principal Engineering Escalation Engineer will bring a mix of customer management and broad/deep technical skills ... is positioned to intercept and assist or drive technical escalations that come to the executive level in engineering...that come to the executive level in engineering + Escalations of this type are extremely critical and are… more
- Amazon (Santa Clara, CA)
- …POSITIONS AVAILABLE Employer: AMAZON WEB SERVICES, INC. Offered Position: Support Engineer II-Ext Job Location: Santa Clara, California Job Number: AMZ9084399 ... in the job offered or in Technical Support, Customer Escalations , or a related occupation. Employer will accept a...in Windows or Linux environments; (5) leading and managing escalations ; and (6) managing technical projects from design to… more
- Amazon (Culver City, CA)
- …dynamic, high-impact environment?_ **Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers Amazon's seamless operations.** ... that businesses worldwide rely on. As an ITS Support Engineer , **you'll be the go-to knowledge expert for Amazon's...they act as a mentor and main partner for escalations within the team. Your day will be filled… more
- Amazon (Culver City, CA)
- …dynamic, high-impact environment?_ **Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers Amazon's seamless operations.** ... that businesses worldwide rely on. As an ITS Support Engineer , **you'll be the go-to knowledge expert for Amazon's...they act as a mentor and main partner for escalations within the team. Your day will be filled… more