- Zscaler (San Jose, CA)
- …a cloud-first strategy. We're looking for an experienced Staff Site Reliability Engineer to join our Government Cloud team, reporting to the Director-Site ... as Code (IaC) efforts. + Write and maintain documentation, resolve escalations , prevent incident recurrence, and promote DevOps best practices. **What We're… more
- Red River (Santa Clarita, CA)
- …you seek to make those around you successful. Red River is seeking a Systems Support Engineer II to join our growing team! This position will work onsite with one of ... Coordinate with the Service Delivery Manager, vendors and internal teams?for escalations and advanced troubleshooting. **Security & Compliance:** + Ensure compliance… more
- SanDisk (Milpitas, CA)
- …**Job Description** We are seeking a highly motivated **Staff Engineer , Product Development Engineering** to support **engineering program management** activities ... ensure timely closure of action items and support resolution of customer escalations . + Contribute to reports on performance to senior leadership. **Qualifications**… more
- Zscaler (San Jose, CA)
- …worldwide to harness speed and agility with a cloud-first strategy. As a Staff Engineer within the Shared Platform Services team, you will be instrumental in leading ... Managing Federal cloud processes, including deployment procedures, monitoring, and resolving escalations in collaboration with Federal operations and support teams +… more
- NetApp (San Jose, CA)
- …value to our customers and supports mission-critical applications worldwide. As a Software Engineer , you will be part of a talented team responsible for developing, ... projects involving new feature development, sustaining efforts, and handling engineering escalations Participate in all phases of the product development cycle: from… more
- Keeper Security, Inc. (El Dorado Hills, CA)
- Keeper Security is hiring an Escalations Engineer to provide advanced technical support and consulting for enterprise customers. This role requires deep ... encrypted messaging. Learn more at KeeperSecurity.com. About the Job As an Escalations Engineer , you will own resolution of the most complex customer cases,… more
- Palo Alto Networks (Santa Clara, CA)
- …experience in at least one customer-facing technical support position as Senior Support Engineer or as Escalations Engineer + Proficiency with Windows ... we all win with precision. **Your Career** As a Senior Technical Support Engineer , you will engage directly with our valued customers to address intricate post-sales… more
- Celestica (San Jose, CA)
- …and has strong operational experience to systemically and expediently drive issues/ escalations resolutions. The Network Engineer engages with customers to ... and resolving various technical issues, interfacing with customers, and managing escalations on mission-critical networks/operations. One who can be calm while… more
- Palo Alto Networks (Santa Clara, CA)
- …sales and/or service delivery roles + Past experience as Escalations Engineer /Manager, Technical Account Management, Engineering Management, Customer ... and escalation needs. In leading the virtual team, the escalations Manager will liaise with and work across various...proactive programs to reduce likelihood of customer and field escalations **Your Experience** + Customer Experience + 10+ years… more
- GE HealthCare (CA)
- **Job Description Summary** The Siemens X-ray/Vascular Technical Support Engineer I (TSE I) drives customer satisfaction through Service Excellence by providing ... issues. This position is the technical resource for all service-related escalations regarding the Siemens X-ray/Vascular product family should include expertise on… more
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