- US Tech Solutions (Sunnyvale, CA)
- **Description:** + We are seeking a Help Center / Customer Support Production Ops Program Manager to join Client's Content Innovation and Operations team. ... with production vendors. + Experience working within customer support or help center environments, including managing and resolving escalations tied… more
- Meta (Menlo Park, CA)
- … Help Strategist Responsibilities: 1. Draft, edit, test and improve Help Center articles and customer support responses based on content strategy 2. ... enable Generative AI 12. Demonstrated experience planning and drafting online help content and customer support responses for social media platforms and/or… more
- WSP USA (Costa Mesa, CA)
- WSP is currently initiating a search for a full-time ** Customer Service Center Supervisor.** This position will be based out of **Costa Mesa, CA!** **_This is an ... of our Costa Mesa, CA office_** **This Opportunity** The Customer Service Center (CSC) Supervisor is assigned...ensure appropriate staff coverage. This position will handle escalated customer issues and provide operational support . The… more
- IQVIA (San Francisco, CA)
- … requests via telephone, email, fax, or other available means of contact to the Support Center + Quickly assess the user's issue and provides first level ... **Bi-lingual Pharmacy Support Call Center Representative** _Contract Remote...of our customers. With the right experience, you can help provide support to patients in need… more
- MRC Global (Bakersfield, CA)
- …as well as the chemical and gas distribution market sectors worldwide. **Distribution Center Support Associate** MRC Global serves the oil and gas industry ... log pick tickets. + Maintain the highest standards of customer service by researching information for internal and external...health professional or community resource, and to identify other support tools designed to help our team… more
- GCG (Sacramento, CA)
- …As part of our Data Center Solutions team, you won't just inherit a customer list-you'll help build and shape a business. We're standing up a high-impact, ... parts of the year, dependent heavily on volume of customer facing activity.** **Why Join GCG Data Center...and roadmap development + Grow your career as you help expand a business line with immense market potential… more
- NTT America, Inc. (Sacramento, CA)
- …The Data Center IT Infrastructure Technician is expected to address customer inquiries via support tickets requests from inception through resolution with ... such as participating in a phone queue, preforming desktop support , and deploying hardware (laptops, VoIP phones, peripherals). **ESSENTIAL...Diploma or GED required. + 3-5 years of data center environment or help desk experience is… more
- Zoom (San Jose, CA)
- …and functionality of technologies. Responsibilities + Designing and implementing contact center solutions to meet business requirements and customer needs ... for contact center projects + Optimizing contact center technologies to improve efficiency and customer ...+ Troubleshooting and resolving technical issues related to contact center solutions + Providing training and support … more
- Bath & Body Works (Cerritos, CA)
- …top talent. In addition, we work to improve our communities and our planet to help the world live more fully. Join Gingham Nation, where we invest in our associates ... at home, and in their communities. As a Sales Support associate, you will have the opportunity to ...Our associates are dedicated to delivering exceptional and consistent customer experiences that positively impact sales growth in their… more
- Amazon (Mountain View, CA)
- …and event support . - Own the design for existing data center upgrades and design-solutions, which add capacity, improve availability, and increase efficiency. - ... and we're looking for talented people who want to help . You'll join a diverse team of software, hardware,...the data centers. You will prioritize your activities to support data center capacity availability and safety… more
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