- SAIC (San Diego, CA)
- …dynamic **Tier 1 Help Desk Lead (TSS C4I Help Desk Lead -Leadership Role in IT Operations)** to manage and optimize Tier 1 Help Desk ... IT operations. **JOB DUTIES:** + Oversee all Help Desk operations, ensuring smooth 24/5 coverage...as needed to maintain ongoing customer operations. + The Help Desk Lead is primarily… more
- LA Care Health Plan (Los Angeles, CA)
- Help Desk Technician III (Hybrid) Job...high-level customer service and quick resolution. (50%) Takes the lead and/or assists IT Management with the ... net required to achieve that purpose. Job Summary The Help Desk Technician III plays a critical...The Technician serves as a key liaison between the IT Service Desk , business units, and other… more
- Insight Global (San Leandro, CA)
- …lead responsibilities. Role Overview We are looking for a mid-to-senior level Help Desk Specialist with strong customer-facing skills and technical expertise ... https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Must-Haves * 5+ years in Help Desk /Desktop Support roles. * Expertise in Windows,… more
- Palo Alto Networks (Santa Clara, CA)
- …performance of all North American commercial agreements. As the Head of NAM Deal Desk , you will lead our centralized deal structuring, pricing, quoting, and ... **Your Impact** **North American Deal Strategy & Execution** + Lead the North America Deals Desk FP&A..."lean-in" mindset to problem solving, and a desire to help build a high-performing, positive and inclusive team culture,… more
- SAIC (San Diego, CA)
- **Description** SAIC is seeking a Sr. Principal Help Desk Tier3 Technician responsible for the most complex and critical technical issues supporting the Joint ... issues and adhere to government policies. + Participate in or lead IT projects, including system upgrades, new software deployments, and infrastructure… more
- GovCIO (Sacramento, CA)
- …remote teams effectively in a 24x7 environment. + ITIL 4.0 foundation certification. + Help Desk Institute or Service Desk Institute certification. Desired ... lead and manage a team of Service Desk Technicians providing Tier 1 support for federal clients...8-12 years of experience. + Minimum 3 years of IT Service Desk experience, with an additional… more
- AeroVironment (Simi Valley, CA)
- …articles and/or self- help materials. + Other duties as assigned by team lead or service desk manager. Basic Qualifications (Required Skills & Experience) + ... **Worker Type** Supplemental **Job Description** Summary: The Service Desk Intern is a member of the Information Technology Service Desk Team and shadows… more
- AireSpring (Los Angeles, CA)
- …Channel Program". Position Overview We are seeking a highly technical Manager of Information Technology ( IT ) to lead and support all aspects of our IT ... over 22,000 enterprise locations worldwide, our mission is to help our clients connect and communicate easily. We aim...and a team of technical support professionals. Key Responsibilities IT Operations & Helpdesk Leadership + Lead … more
- MongoDB (Palo Alto, CA)
- …voice in the organization **Candidate Profile** Required + Experience: + 5+ years in IT end-user support, service desk , or field support + Meaningful experience ... deliver near 24x7 global coverage. You will blend senior-level IT support with strong AV and collaboration expertise to...Create short guides, office hours, and targeted sessions to help EAs execute complex events and day-to-day workflows with… more
- Silvus Technologies (Los Angeles, CA)
- …troubleshooting/researching hardware and software issues on desktop or laptop systems. + Respond to Help Desk IT support tickets in a timely manner. + ... the US Department of Defense. **THE OPPORTUNITY** Silvus is seeking an ** IT Support Specialist** to provide technical support to end users, troubleshoot hardware… more