- CVS Health (Sacramento, CA)
- …- Supports comprehensive coordination of medical services including intake, screening, and referrals to Aetna Better Health. - Promotes/supports quality effectiveness ... of Healthcare Services. - Performs intake of calls from members or providers regarding services via telephone, fax, EDI. - Utilizes Aetna system to build, research and enter member information. - Screens requests for appropriate referral to medical services… more
- KQED (San Francisco, CA)
- …Under the direction of the Member Experience Manager, the Donor Relations Associate , Sustaining Membership is primarily responsible for providing support to KQED's ... Lead staff person overseeing the sustaining member cancellation case queue , with support as needed from other members of...for daily, three hour dedicated customer service shift addressing inbound inquiries by phone and/or email and critical work… more