- TEKsystems (Fountain Valley, CA)
- Description Purpose: ITSM Analyst II is responsible for analyzing and improving business and technical processes and bridge the gap between business needs and ... materials. * Develop reports to meet KPIs, SLAs, SLOs and project milestones. ITSM Process Management: * Analyze existing IT Service Management processes and provide… more
- Alameda Health System (Oakland, CA)
- Senior Database & Business Intelligence Analyst - ServiceNow/ ITSM , Full Time, Hybrid + Oakland, CA + Information Systems + SYS IS Managed Software + Full Time - ... 2025 **Summary** **SUMMARY:** The Senior Database & Business Intelligence (BI) Analyst functions as a database reporting leader responsible for facilitating… more
- Cardinal Health (Sacramento, CA)
- …to stakeholders **_Qualifications_** + 4-8 years of experience, preferred as a Business Analyst in ITSM environments. + Bachelor's degree in related field, or ... and physical vendors. We are seeking a highly skilled **Business Analyst ** with expertise in **ServiceNow Enterprise Architecture Workspace** and **Configuration… more
- BAE Systems (Los Angeles, CA)
- …that enable our customers to achieve their missions. As a **Tier 1 Initial Support Analyst ** , you'll play a critical role in providing exceptional IT support to the ... you to apply. As a Tier 1 Initial Support Analyst , you'll provide Tier 1 analysis and troubleshooting support...You'll be expected to log and categorize incidents in ITSM platforms like ServiceNow, perform basic resolutions and workarounds… more
- Tyto Athene (San Diego, CA)
- **Description** Tyto Athene is searching for a **Systems Analyst ** to serve as a resource on the DAU Customer Service Team with on-site support required at the West ... first line of defense for security issues. + Log all requests into the ServiceNow ITSM . + Escalate problems to other support personnel when a problem is not easily… more
- Stanford Health Care (Newark, CA)
- …**A Brief Overview** The Senior Technology and Digital Solutions (TDS) Operations Analyst will work with a tight-knit, collaborative team to enhance the operations, ... improvement methodologies + Strong understanding of SDLC, ITIL, and ITSM processes + Strong understanding of business requirements, technical designs/specifications… more
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