- Honeywell (Torrance, CA)
- …in the industry. + Lead and drive the customer experience program management strategy and initiatives. + Develop and implement customer-centric programs ... MUST HAVE** + 6 + years of experience in customer experience program management or related field. + Knowledge in technical publications process and methods.… more
- Coinbase (Sacramento, CA)
- …the business. *What you'll be doing (ie. job duties):* * Lead Coinbase's CX risk and payment program as an individual contributor, owning the strategy and ... to transform the customer experience. We're hiring a Senior Program Lead , a pivotal role focused on... program management of our customer experience with… more
- Coinbase (Sacramento, CA)
- …goals, and driving targeted improvements. *What We're Looking For* * 5+ years in CX program management , project management , or product operations ... Design, prioritizing fixes that deliver measurable outcomes * Enhance the Coinbase Debit Card support program by owning the full CX experience, setting quarterly… more
- Coinbase (Sacramento, CA)
- …automation, and optimizing customer support interactions to create an effortless experience. As a CX Technical Senior Program Lead you will play a critical ... is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the...equivalent experience. * 5+ years of experience in technical program management , preferably in consumer facing experiences.… more
- Palo Alto Networks (Santa Clara, CA)
- …great outcomes. We are seeking a Principal Program Manager - GTM/ CX Portfolio to lead portfolio planning, initiative prioritization, and executive engagement ... **A. Portfolio Management & Strategic Planning** + Lead GTM/ CX portfolio planning across strategic initiatives,...+ Must have **12+ years of program /portfolio management or strategy experience in GTM or CX… more
- Coinbase (Sacramento, CA)
- …Consumer and Compliance operations. We're seeking a data-driven, operationally minded Senior Manager, CX Consumer Analytics to lead a team of analytics engineers ... smarter decisions at scale. You will partner closely with CX leadership, Vendor Management , Product, and Enterprise...addresses the priorities of Core, Social, and Specialty Consumer CX operations. * Lead a team of… more
- Sunrun (CA)
- …tracked, and communicated effectively. + Develop and manage an enterprise logistics program , including vendor management of major couriers and optimizing ... run. **Overview** We are seeking an experienced and dynamic Director of Product & CX to champion the voice of our customers and drive continuous improvement across… more
- Coinbase (Sacramento, CA)
- …products and ecosystems-staking, DeFi borrow/lend, and self-custody flows. * 5+ years in program management , CX , or product operations, including 2+ years ... support to transform the customer experience. We're hiring a Program Manager, Onchain to ensure Coinbase is operationally ready...model-define structure, cost, and timing, gain XFN alignment, and lead full implementation. * Lead CX… more
- Coinbase (Sacramento, CA)
- …regulatory requirements, and consistently deliver high-quality resolutions. As a Compliance Lead Analyst, Compliance Operations within the CX Compliance team, ... foster collaboration, connection, and alignment. Attendance is expected and fully supported. The CX Compliance team is essential in ensuring that our global CX … more
- Hensel Phelps (Irvine, CA)
- …+ Establish testing/certification requirements for each piece of equipment for documentation management through Cx software platform. + **Review Level 2 and ... progress visual tracking/status tools** + Develop agenda and lead project Cx team meetings communicating the...support the start-up and commissioning process. + Oversee the management and document control of the Cx … more