- SpaceX (Hawthorne, CA)
- Lead Customer Support Workforce Analyst Hawthorne, CA Apply SpaceX was founded under the belief that a future where humanity is out exploring the stars ... to make this possible, with the ultimate goal of enabling human life on Mars. LEAD CUSTOMER SUPPORT WORKFORCE ANALYST We're seeking a dynamic Lead … more
- Cengage Group (Los Angeles, CA)
- …. The ** Customer Technical and Support Services Workforce Manager** role will lead the development, implementation, and use ... for improvement. **What you'll do here:** + Work with Customer Support , Customer Technical ...contact center key performance indicators and goals and ensure Workforce Management, Telephony, and CRM platforms are fully integrated… more
- Shuvel Digital (El Segundo, CA)
- …of relevant experience. Day-to-day Responsibilities: We are seeking a highly motivated Workforce Training & Development Specialist to support a critical training ... 5 years of related experience). + Experience in developing and facilitating workforce training programs. + Familiarity in instructional design principles and best… more
- Santa Clara Valley Water District (CA)
- …to successfully support the delivery of Valley Water's learning and workforce development strategy. Our Commitment: We are committed to building and sustaining ... Senior Management Analyst - Workforce Development Print (https://www.governmentjobs.com/careers/scvwd/jobs/newprint/4919489) Apply Senior Management Analyst - … more
- SpaceX (Hawthorne, CA)
- …constellation, will deliver low-latency broadband internet worldwide. As a member of the Starlink customer support team, you will lead the team that ... will be to lead a shift of support associates responsible for rapidly resolving customer ...Starlink organization on behalf of our customers. RESPONSIBILITIES: + Lead an hourly workforce of support… more
- Banc of California (Escondido, CA)
- …ACH Origination. + Utilize NACHA operational guidelines for decision-making. + Phone Support , includes customer assistance with sending ACH transactions and ... are the specific duties: + Onboarding and Maintenance for Integration solutions. + Lead for technical support and connectivity escalations from department. +… more
- Banc of California (Santa Ana, CA)
- …and act as the Supervisor on duty in the manager's absence. + May support call monitoring activities. Utilizes workforce management system to monitor calls and ... that provide financial literacy and job training, small business support , affordable housing, and more. At Banc of California,...School diploma required + Minimum of 3 years of customer service experience required. Supervisory or team lead… more
- Proofpoint (Sunnyvale, CA)
- …**Design and architect solutions** that enable seamless interoperability across Marketing, Sales, Customer Support , Customer Success, Billing, and Data ... BELIEVE in what they're doing! _We're committed to bringing passion and customer focus to the business._ **Corporate Overview** Proofpoint is a leading cybersecurity… more
- J&J Family of Companies (Irvine, CA)
- …innovative standards for Customer Support , Account Management, and overall customer experience. . Lead transformation of a 50+ person call center team ... to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve...design, testing, implementation, and post-launch support . . Lead projects to collect "voice of customer "… more
- Ross Stores, Inc. (Dublin, CA)
- …the Business management, IT teams, and vendor teams to deliver necessary changes to support the desired roadmap\. Furthermore, the IT Lead works closely with the ... opportunities and development for our teams\. **GENERAL PURPOSE:** The role of Lead , IT Applications \(POS\) is responsible for executing projects that employ both… more