- Palo Alto Networks (Santa Clara, CA)
- …and mentorship to help team members exceed expectations Technical Oversight and Customer Engagement: + Support engineers in solving complex customer ... endorsement. You will be in charge of leading a technical support team that will help identify...problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure**… more
- Palo Alto Networks (Santa Clara, CA)
- …and mentorship to help team members exceed expectations. ** Technical Oversight and Customer Engagement:** + Support engineers in solving complex customer ... endorsement. You will be in charge of leading a technical support team that will help identify...ServiceNow, JIRA). Proficient in conducting trend analysis for proactive support . **The Team** Our Customer Support… more
- Palo Alto Networks (Santa Clara, CA)
- …Escalations Engineer/ Manager , Technical Account Management, Engineering Management, Customer Support Management, or similar roles desired + Customer ... and field personnel for escalation handling + Handle direct customer leadership and technical audiences as appropriate...Incident and Escalation Management team which part of Global Customer Support and Service teams covering all… more
- V2X (Edwards AFB, CA)
- …+ Attends flight operations meetings, provides summary to regional manager . Provides technical support to the customer concerning the fleet . Provides ... **Description** **Job Details / Position Summary** **Overview** Site Manager is responsible for overall management of maintenance, quality and administrative … more
- IBM (San Jose, CA)
- …documents, reports and other data. This role specializes in performing and enabling technical support for IBM Content Manager OnDemand. Successful candidates ... role in IBM's enterprise content management strategy. As a Customer Support Engineer, you will participate in...will participate in the worldwide remote technical support team for our Content Manager OnDemand… more
- NVIDIA (Santa Clara, CA)
- NVIDIA is looking for an experienced Customer Technical Program Manager to drive the planning and execution of complex, multidisciplinary infrastructure ... in an agile and forward-thinking environment where we constantly balance between technical complexity, process, quality as well as execution speed. You must have… more
- Amazon (Santa Clara, CA)
- …when the customer and agent speak different languages. As a Principal Product Manager - Technical (PMT) on this team, you will lead the design and ... resolve every customer issue at the first contact and improve our customer and associate experiences. You will navigate technical challenges, manage project… more
- Amazon (San Diego, CA)
- Description We're seeking aTechnical Program Manager to join our Amazon Web Services Generative and Agentic AI professional services team. This strategic role will ... the next 1-2 years. We're structured with a delivery arm that executes customer implementations and a solutions arm that creates consistent execution patterns and… more
- AGCO Corporation (CA)
- …isoperated; and has a strong appreciation of the customer 's needs and expectations. The Technical Support Field Manager will be the eyes and ears in the ... Technical Support Field Manager ,...service managers and technicians. Theobjectiveis to positivelyimpact onproduct reliability, customer satisfaction, quality, market share and, ultimately, profitability. **Your… more
- SAP (Palo Alto, CA)
- …as well as customer resource capacity for innovation. **THE ROLE** As Technical Service Manager (TSM), we are looking for an accomplished Senior SAP ... clients, internal and external stakeholders. We are dedicated to customer centricity, client intimacy and support of...of the service delivery plan and calendar. . Analyze customer technical requirements and organize / co-ordinate… more
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