- Marriott (Dana Point, CA)
- …Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, ... checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in.… more
- IHG (Torrance, CA)
- …requests * Answering phones and dealing with overnight guest queries * Running night audit property management systems or manual equivalents * Performing other ... Our hotels never sleep. So, we're looking for a Night Auditor to provide customer service support, balance the...us stay one step ahead of tomorrow during our late- night shifts. A little taste of your day-to-day: Every… more
- Marriott (San Diego, CA)
- …**POSITION SUMMARY** Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment ... types such as room charges, cash, checks, debit, or credit. Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Print contingency lists to have a record of all guests in case of emergency. Sell a room/accommodation to guests… more
- Spanish Peaks Mountain Club (Newport Beach, CA)
- …filing + Assist Accounts Receivable department with group billing and review + Review night audit reports + Cash management + Reconcile deposits + Manage Daily ... banking hours + Assist in preforming bank audit + Office Support + Filing, call management &...inventory audits + Assist with counts audits + Generate audit reports + Assist with Balance sheet reconciliation +… more
- Omni Hotels (Los Angeles, CA)
- …with all department managers on a continuing basis. Especially the communication with Night Audit each evening/morning. + Handle all guest complaints maintaining ... To work closely with the Director of Front Office Operations and night staff to ensure maximum Front Office operating efficiency. Responsibilities + Ensure… more
- Marriott (Sand City, CA)
- …and plan the work assignments for the department and supervise the staff. Review the Night Audit work on a daily basis before submitting to the General Manager ... for review and signature. Ensure City Ledger billing accurate and current. All outstanding billings on the C/L register should be in "Current or 1-30 days" if possible. Lead by example and management by walking around. Ensure that all Guest Service Agents… more
- ARAMARK (South Lake Tahoe, CA)
- …Full understanding and utilization of the property management system Familiarization with night audit function Assisting all guests in any way possible ... including following up on guest concerns in a timely manner. Maintaining a limited supply of sundries and restocks as necessary. Issuing and monitoring safe deposit boxes Opening and closing of support staff cashier banks. Design and implement training… more
- Commander, Navy Installations (Monterey, CA)
- …the PMS such as Expected Arrivals, Departure List, In-House Guest List and Night Audit reports. Answers phones and transfers calls to appropriate individuals ... and replies to guest questions. Logs trouble calls in the PMS and ensures the appropriate department is notified. Relocates guest to a different room when required. May be required to retrieve Lost and Found items and contact the guest regarding lost or found… more
- Marriott (San Francisco, CA)
- …malfunctions. * Ensures employees have the proper supplies and uniforms. * Understands night audit procedures and being able to comprehend and utilize reports ... as necessary. * Understands and complies with loss prevention policies and procedures. * Communicates performance expectations employees in accordance with job descriptions for each position. * Handles employee questions and concerns. * Effectively schedules… more
- Kimpton Hotels & Restaurants (Los Angeles, CA)
- …by finding coverage, report to work and stay until coverage can be found (including night audit shifts). + Train and monitor all service levels provided by ... employees to guests and other fellow employees. + Meet or exceed levels of service required by the Mystery Shopper Survey. + Maintain all operational supplies, make sure expenses and labor costs are meeting budgeted requirements. + Ensure all employees follow… more
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