- Omni Hotels (San Diego, CA)
- …special occasions. + Set up special packages that include pre-calls from the concierge and specialized amenities. + Interact with other departments to ensure that ... guest's needs are satisfied. + Speak with guests in a friendly, warm manner making them feel welcome to the hotel. + Proactively work to seek out ways in which to improve the hotel experience for our guests. + Handling of special requests ie flowers,… more
- Hilton (Coronado, CA)
- The iconic Hotel del Coronado is lookingfor a Resort Concierge and Reservationsto join theteam\!Join one of the last surviving wooden Victorian beach resorts in the ... and specialized experience and location\. **What will I be doing?** A Resort Concierge & Reservations Agent will pro\-actively solicit and process reservations in a… more
- Hilton (Coronado, CA)
- Theiconic Hotel del Coronado is looking for a Resort Concierge and Reservations Supervisorto join theteam\!Join one of the last surviving wooden Victorian beach ... location\. **What will I be doing?** As the Resort Concierge & Reservations Supervisor, you would be responsible for...systems to both forecast and properly staff according to call volume and flow + Monitor customer satisfaction regularly… more
- Molina Healthcare (Long Beach, CA)
- …quality. **Job Duties** + Monitor and Evaluate Calls: Listen to and review Concierge call interactions to assess agent performance against quality standards, ... for monitoring and evaluating member interactions to ensure that the concierge agents adhere to established quality standards. The role involves reviewing… more
- Sunrise Senior Living (San Mateo, CA)
- …the rest of my life!"_** **_- Sunrise Team Member_** At Sunrise, our Concierge is responsible for providing excellent hospitality as they are the first impression ... for all visitors into the Sunrise community. The Concierge will be greeting potential residents, families, visitors, managing both external and internal calls,… more
- The Gathering Spot (Los Angeles, CA)
- …passionate, friendly, and customer service-oriented team members to join our Community Concierge team! The Community Concierge will assist members & guests ... + Troubleshooting app, conference room, and event usage errors + Complete membership call lists to promote club events and promotions + Construct and manage mass… more
- Anywhere Real Estate (San Jose, CA)
- …straight years. We are seeking qualified candidates for our **Customer Experience Concierge ** role, a customer service position providing guidance and support to ... follow-up with customers at key touchpoints in their journey + Adhere to specific call flow process according to policy-varies from client to client + Achieve key… more
- Confluent (Sacramento, CA)
- …team. One Data Streaming Platform. Data Connects Us. **About the Role:** Confluent Concierge Representatives work directly with customers to provide a range of key, ... their Confluent deployments, such as registration or account creation requests (via call , email, chat, or social media platforms) + Contributing to process… more
- Marriott (Los Angeles, CA)
- …or department (eg, Engineer, Bellperson, Housekeeping) as necessary to resolve call , request, or problem. Understand and assist with owners' reservation services ... (HRS). Assist with scheduling of the elevator for move-in/out for Residence owners/tenants. Assist with Bell/valet services for owners when requesting for their vehicles. Perform Lobby Ambassador tasks. Review shift logs/daily memo books and document pertinent… more
- Marriott (Coronado, CA)
- …for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. ... Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments, confirm first and last name, and provide… more