- GRAIL (Menlo Park, CA)
- …technology, and healthcare companies. For more information, please visit grail.com . The Provider Experience Lead ( CX Architect) is committed ... (patient, provider , B2B customers, etc.) in both cross-functional and experience -driven initiatives. The CX Architect is curious and persistent about… more
- Coinbase (Sacramento, CA)
- …and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the most trusted and ... self-service, and optimize support interactions to deliver an effortless experience . The CX Programs team leads strategy,...experience driving support strategy. * Proven ability to lead cross-functional programs with product, CX , and… more
- Capgemini (San Francisco, CA)
- …**YOUR ROLE** _We are seeking dynamic_ **_Senior Consultants_** _within frog's_ **_Customer Experience ( CX ) Transformation team_** _, which focuses on Customer ... or Marketing, with a strong analytical skill set. This role requires experience in_ **_Marketing, Sales, Customer Service and Commerce,_** _with a proven ability… more
- General Motors (Mountain View, CA)
- …a global scale. **The Role** As a Senior Product Manager responsible for OTA CX Analytics you will lead several transformative initiatives in our analytics ... decisions. This role will close that gap by designing and delivering experience -focused dashboards that provide a holistic, actionable view of how… more
- NBC Universal (Universal City, CA)
- …of channel and program performance across Universal Destinations and Experiences. Guest Experience Champion + Lead Universal Studios Hollywood into the future ... The spin-off is expected to be completed during 2025. The Manager Digital CX & E-Commerce is responsible for destination programs that evolve the Universal Studios… more
- Hensel Phelps (Irvine, CA)
- … Cx agency. + A **bachelor's degree** or relevant experience , preferably in Facilities Management, Mechanical, Electrical, construction management, Engineering, ... implementation of Cx progress visual tracking/status tools** + Develop agenda and lead project Cx team meetings communicating the Cx schedule,… more
- Capital One (San Francisco, CA)
- …digital experience over time** **As Sr Director on the CXF team, you will lead the CX Optimization & Governance team, chartered to optimize and maintain a ... Sr Director, Product Management - Customer Experience Foundations Product Management at Capital One is...of business to build prospect experiences and end-to-end journeys.** ** CX Optimization & Governance: This team establishes the strategy… more
- DoorDash (San Francisco, CA)
- …that detect and prevent fraud, account takeovers, and identity abuse-without compromising user experience . Our mission is to preserve trust as we grow into new ... login to ongoing engagement, we're building a secure, seamless experience for millions of Consumers, Dashers, and Merchants every...all DoorDash products and verticals. We're looking for a Lead Product Manager to lead strategy and… more
- PNC (Turlock, CA)
- …this position. **Preferred Skills** Accountability, Banking, Client Loyalty, Customer Experience ( CX ), Customer Service, Identifying Opportunities, Leveraging ... serve. We are all united in delivering the best experience for our customers. We work together each day...opportunity to contribute to the company's success. As a Lead Teller within PNC's Retail Branch organization, you will… more
- Coinbase (Sacramento, CA)
- …and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is ... efficiency, customer satisfaction, and support quality at scale. * *Role*- You'll lead a distributed team of 30+ engineers and managers across North America,… more
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