- Coinbase (Sacramento, CA)
- …years in CX program management, project management, or product operations * Proven success leading retention or scaled product adoption programs with measurable ... CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support… more
- Humana (Sacramento, CA)
- …timely, relevant, and empathetic experiences across the member journey. As the Lead Product Manager for Enterprise NBA Decisioning, you will own the strategy, ... capability-enabling real-time decisioning across channels, lines of business, and customer touchpoints. This role is focused on NBA as...is focused on NBA as a horizontal enterprise capability. Success in this role means transforming NBA into a… more
- Intuit (San Diego, CA)
- …& Support Expert** : Proven ability to lead and develop large scale customer success teams and foster a high-performance culture through internal and partner ... **Overview** Join our Customer Success organization as a Group...a high performing and engaged team. Experience leading large, scaled teams of over 1000+. + **Boundaryless Leader… more
- DIRECTV (El Segundo, CA)
- …and marketing to translate customer need into initiatives that promote customer success and business efficiency. + Define the opportunity and measures ... as a summer intern! We are looking for a customer -first, innovative, and results driven individual to join us...of success for concepts you identify and partner with technology… more
- Crane Aerospace & Electronics (Burbank, CA)
- …and expectations; Establish and maintain strong relationships at all levels within the customer organization + Lead cross-functional teams as well as mentor and ... Aerospace and Electronics** has an exciting opportunity for a ** Customer Account Manager II / III - Cabin Solutions**... representatives at all levels; Strong ability to negotiate large- scaled contracts and LTAs; Experience with the entire product… more
- Intuit (San Diego, CA)
- …& Support Expert** : Proven ability to lead and develop large scale customer success teams and foster a high-performance culture through internal and partner ... **Overview** Join the Intuit Customer Success team as a Group...a high performing and engaged team. Experience leading large, scaled teams of over 500+. + **Boundaryless Leader… more
- SAP (Palo Alto, CA)
- …built to scale and deliver impact. The team is responsible for partnering with Customer Success leaders to achieve cloud revenue objectives and pipeline health ... leaders in Field Marketing, Product Marketing, Global Marketing, and Customer Success to drive strategic growth across...to engage with customers and prospects throughout the entire customer lifecycle. This leader should be a… more
- Intuit (Mountain View, CA)
- …of the QA function, this leader will partner closely with Enablement, Customer Success , Sales, QMS, Analytics, and Continuous Improvement to create feedback ... trust and confidence. + Provide feedback loops to Enablement, Customer Success , and Sales teams to refine...or product issues to mitigate risk **Define & Track Success Metrics** + Develop KPIs such as lead… more
- HP Inc. (Palo Alto, CA)
- …profitability, and efficiency targets. Ensure execution across product, sales, marketing, and customer success . + **Talent & Organization Development** : Build ... + **Business Incubation:** Drive the full lifecycle from new product incubation to scaled , global market launches. + **Global Leadership:** Lead and inspire a… more
- Intuit (San Diego, CA)
- **Overview** Come join the Intuit Customer Success team as a Group Manager of National Concierge Service Delivery in the TurboTax Expert Network! You will play ... at the forefront of driving company growth. As the leader of Concierge Service Delivery, you'll be the primary...focus on building relationships with third-party partners and building scaled customer service and sales management structures,… more