- Robert Half Office Team (El Segundo, CA)
- Description We are looking for an experienced Senior Manager of Customer Experience & Loyalty Operations to join our team on a contract basis in El ... departments to drive impactful initiatives. Responsibilities: * Develop and implement customer experience and retention strategies to enhance satisfaction and… more
- Intuit (Mountain View, CA)
- …dedicated to powering prosperity, is seeking a dynamic Senior Staff Product Manager to spearhead Customer Support strategy and execution within its Mailchimp ... will be considered. **How you will lead** The Senior Staff Product Manager for Customer...insights beyond traditional product functions to ensure a top-notch customer support experience across all organizational lines.… more
- Ford Motor Company (Sacramento, CA)
- …The Vehicle Care Product Management team is looking for a Senior Product Manager to lead a critical customer -facing area: bringing the Vehicle Care ... and key results (OKRs) for the FordPass Vehicle Care experience . Analyze usage data, customer feedback, and...a specific digital product launch as the Lead Product Manager . **Even better, you may have ** + Proven… more
- MongoDB (Los Angeles, CA)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Senior Customer Success Manager role have a passion for ... model. **Our ideal candidate will have** + 7+ years experience working in Customer Success, Account Management,...Success + Forecast expected churn and growth to your senior leadership team + Help interview, onboard and ramp… more
- Amazon (Culver City, CA)
- …delivering a positive experience with our program. The key responsibilities of a Senior Customer Success Manager include but are not limited to: Business ... business input metrics that drive growth and improve end customer experience . Identify what is hindering growth,...within a specified SLA. * Drive optimal program and Customer Success Manager satisfaction. * Liaise with… more
- Genentech (South San Francisco, CA)
- **The Position** ** Senior Customer Marketing Manager , Patient - Neurological Rare Disease** **Why Genentech** We're passionate about delivering on Our ... and execution of the customer strategy and the end-to-end integrated customer experience + Supports tailored and actionable omnichannel customer … more
- ServiceNow, Inc. (San Diego, CA)
- …as we pursue our purpose to make the world work better for everyone. As the Senior Manager , Digital Customer Lifecycle & Adoption, you will lead the strategy ... on lifecycle priorities, KPIs, and execution plans. + Influence senior stakeholders to secure support for lifecycle investments and...trends and emerging technologies to continuously evolve the digital customer experience . + Experience in… more
- Palo Alto Networks (Santa Clara, CA)
- …**Your Career** We're looking for a senior executive and internal communications manager to support the Global Customer Services (GCS) organization as the ... is dedicated to delivering the best security outcomes and customer experience in the industry. You are...Track record of building strong relationships with and advising senior leaders + Ability to navigate ambiguity, drive clarity… more
- DocMatter Inc. (San Francisco, CA)
- …implementing and supporting these account plans, while maintaining relationships with senior customer stakeholders. Key Responsibilities + Executive Relationship ... platform to every clinician in the world. As a senior member of our Customer Success Team...and client satisfaction. Requirements Qualifications + 5+ years of experience in Customer Success, Account Management, or… more
- NVIDIA (Santa Clara, CA)
- We are looking for a strategic Senior Customer Success Operations Manager to lead scalable customer insights initiatives that inform adoption strategies, ... explore insights, establish success indicators, and drive initiatives for improved customer experience . What you'll be doing: + Lead the design and… more
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