- Hilton (Sacramento, CA)
- …Care Team that is revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you will strive to provide ... level and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center Projects\)_… more
- Otsuka America Pharmaceutical Inc. (Sacramento, CA)
- The Senior Manager , Centers of Excellence (CoEs) is responsible for establishing, leading, and optimizing one or more prioritized CoEs within the Global ... performance metrics and dashboards to support continuous improvement and operational excellence . The ideal candidate will have strong global collaboration skills and… more
- NTT America, Inc. (Sacramento, CA)
- …Your Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The ** Senior Customer Success Manager ** is a skilled individual contributor ... responsible for supporting the success of important customer accounts, with a focus on operational ...with a focus on operational excellence and customer satisfaction. In this role, the Senior … more
- Renaissance (Sacramento, CA)
- …contracts, ensuring compliance with regulatory requirements, operational excellence , and sustained customer trust. The Senior Program Manager serves as a ... our actions, and grow and evolve. **Job Description** The Customer Success Manager Senior is...Mentor and provide functional leadership to program managers and customer success professionals, setting standards for excellence … more
- ServiceNow, Inc. (Santa Clara, CA)
- …as we pursue our purpose to make the world work better for everyone. **The Customer Advocacy Excellence Manager ** will partner closely with the Director of ... to operationalize and execute the strategy for a newly established advocacy excellence function, while also performing core Customer Advocate responsibilities.… more
- Southern California Edison (Irwindale, CA)
- Join the Clean Energy Revolution Become a Senior Manager , Digital Labor Customer Service at Southern California Edison (SCE) and build a better tomorrow. In ... and vendor-supported Power Platform solutions, you will drive operational excellence , reduce manual effort, and advance SCE's commitment to...standards of performance in digital labor operations. As a Senior Manager , Digital Labor Customer … more
- R1 RCM (CA)
- …encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Senior Customer Partner Manager specializing in Project ... project lifecycles end-to-end, ensuring seamless stakeholder alignment, and driving operational excellence . Your focus will be on delivering measurable outcomes that… more
- Genentech (South San Francisco, CA)
- **The Position** ** Senior Customer Marketing Manager , Patient** **Why Genentech** We're passionate about delivering on Our Promise to improve the lives of ... and Squad priorities **Demonstrates Proficiency within the following Key Competencies** Senior Customer Marketers are expected to consistently perform at… more
- Genentech (South San Francisco, CA)
- **The Position** ** Senior Customer Marketing Manager , Organized Customer - Solid Tumor** **Why Genentech** We're passionate about delivering on Our ... and Squad priorities **Demonstrates Proficiency within the following Key Competencies** Senior Customer Marketers are expected to consistently perform at… more
- Coinbase (Sacramento, CA)
- …and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which ... teams to leverage LLMs, workflow automation, and predictive systems that enhance customer interactions. * Drive operational excellence through effective incident… more