- The Hertz Corporation (Sacramento, CA)
- …contact center operations and continue to transform our service recovery model. As the ** Senior Director of Customer Care & Service Recovery** , you'll ... at the center of revenue generation, cost optimization, and customer loyalty across our franchise and corporate rental operations....You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of the most… more
- VCA Animal Hospitals (Los Angeles, CA)
- …support hospital teams, attend industry events, and participate in corporate meetings. Reporting into the Sr Dir , Referral Care (Int.) + Care Access, the ... us continue to lead the way as we take care of the future of veterinary medicine. Occasional travel...and testing **Insights + Analysis:** + Collect and analyze customer , consumer and brand data as input to creation… more
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