- Amazon (Culver City, CA)
- …services, and delivering a positive experience with our program. The key responsibilities of a Senior Customer Success Manager include but are not ... within a specified SLA. * Drive optimal program and Customer Success Manager satisfaction. *...in detail. A day in the life As a Sr . Customer Success Mgr, a… more
- SAP (Palo Alto, CA)
- …program designed for talent who are early in their career. **Who You'll Become** The Customer Success Manager (CSM) works directly with customers to guide ... environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of...Do** As a CSM within the SAP Academy for Customer Success , you will be responsible to:… more
- MongoDB (Los Angeles, CA)
- …Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Senior Customer Success Manager role have a ... candidate will have** + 7+ years experience working in Customer Success , Account Management, Client Services or... + Forecast expected churn and growth to your senior leadership team + Help interview, onboard and ramp… more
- ServiceNow, Inc. (San Francisco, CA)
- …Our CPQ solutions help enterprises streamline complex sales processes, and we're looking for a Senior Customer Success Manager (CSM) to ensure customers ... influence the roadmap. **Why This Role Matters** As a Senior CSM, you will own the long-term, entire post-sale...the function or industry. + 8+ years in technical customer success , technical account management, or solution… more
- DataVisor (Mountain View, CA)
- …culture is open, positive, collaborative, and results-driven. Come join us! Position Overview: As a Senior Customer Success Manager (CSM), you will serve ... + 5+ years of experience in fraud strategy, risk analytics, customer success , or fraud operations within fintech, banking, payments, or e-commerce industries… more
- Amazon (San Diego, CA)
- …on Seller External Relations is seeking an experienced, entrepreneurial, high-judgment, results-oriented, Customer Success Manager for a dynamic role that ... ability to earn trust and influence cross-functional teams without authority, a customer -centric and creative mindset and strong analytical and writing skills are… more
- NVIDIA (Santa Clara, CA)
- We are looking for a strategic Senior Customer Success Operations Manager to lead scalable customer insights initiatives that inform adoption ... intelligence needed to power decisions across the business. Partner with Customer Success , Sales, Product, Partner, and Operations teams to explore insights,… more
- SpaceX (Hawthorne, CA)
- Sr . Manager , Enterprise Customer Success (Starlink) Hawthorne, CA Apply SpaceX was founded under the belief that a future where humanity is out exploring ... of enabling human life on Mars. SR MANAGER , ENTERPRISE CUSTOMER SUCCESS (STARLINK)...loyalty, and advocacy. + Regularly report on progress to senior management and stakeholders, highlighting enterprise successes, challenges, and… more
- DocMatter Inc. (San Francisco, CA)
- …Our goal is to bring our innovative platform to every clinician in the world. As a senior member of our Customer Success Team you will be responsible for ... implementing and supporting these account plans, while maintaining relationships with senior customer stakeholders. Key Responsibilities + Executive Relationship… more
- Datavant (Sacramento, CA)
- …to realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in an entrepreneurial environment. Given our SaaS ... and our focus on a "land and expand" strategy, Customer Success is absolutely vital to our...+ Proven ability to build deep, trust-based relationships with senior stakeholders + Skilled at expanding relationships beyond direct… more
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