- Cognizant (Sacramento, CA)
- …to be considered. We look forward to reviewing your application! The OneDrive Support Advocate serves as the final escalation point for complex sync-related ... handling customer PII and sensitive data. **Qualifications:** Proven experience in technical support or escalation roles, preferably within Microsoft OneDrive or… more
- Zscaler (San Jose, CA)
- …worldwide to harness speed and agility with a cloud-first strategy. As a Staff Escalation DevOps Engineer within the Shared Platform Services team, you will be ... and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the… more
- ServiceNow, Inc. (Santa Clara, CA)
- It all started in sunny San Diego, California in 2004 when a visionary engineer , Fred Luddy, saw the potential to transform how we work. Fast forward to today - ... The ideal candidate for this position is a software engineer with a strong background in database technologies, performance...and all our customers. In this role, you will support the database infrastructure by learning the Java-based platform… more
- Palo Alto Networks (Santa Clara, CA)
- …sales and/or service delivery roles + Past experience as Escalations Engineer /Manager, Technical Account Management, Engineering Management, Customer Support ... Incident and Escalation Management team which part of Global Customer Support and Service teams covering all Palo Alto offerings of cybersecurity platforms and… more
- Amazon (San Francisco, CA)
- …software, and tying it all together to the cloud. We are seeking a Sr. Field Support Engineer to join our team of existing Network Support Engineers (NSE) ... our product, engineering, marketing, and CX teams, and provide escalation support to senior leadership. NSE's are...working alongside them on customer issues. As an Field Support Engineer , you will: - Serve as… more
- Red River (Santa Clarita, CA)
- …others; you seek to make those around you successful. Red River is seeking a Systems Support Engineer II to join our growing team! This position will work onsite ... and office-based staff, ensuring a reliable and seamless end-user experience. The engineer will handle day-to-day onsite support , device lifecycle tasks such… more
- Capital One (Sacramento, CA)
- Senior Associate, L2 Support Engineer (Databolt) - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized ... these same needs going forward. As an Senior Associate, Support Engineer , you will be a cornerstone...and problem management. You will serve as a specialized escalation point, taking ownership of complex customer issues that… more
- Fujifilm (Sacramento, CA)
- **Position Overview** The Senior Technical Support Engineer , MI - I (Tier 1) provides highly visible remote technical support across our product lines for ... on more complex issue and is the second level support across our Synapse products. This engineer ...issue. + Strictly follows the Technical Assistance Center (TAC) escalation process to move cases, in a timely manner,… more
- Amazon (Culver City, CA)
- …in a dynamic, high-impact environment?_ **Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers Amazon's seamless ... technology that businesses worldwide rely on. As an ITS Support Engineer , **you'll be the go-to knowledge...on-call duty required for isolated high-severity incidents, serving as escalation point outside regular hours A day in the… more
- Amazon (Culver City, CA)
- …in a dynamic, high-impact environment?_ **Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers Amazon's seamless ... technology that businesses worldwide rely on. As an ITS Support Engineer , **you'll be the go-to knowledge...on-call duty required for isolated high-severity incidents, serving as escalation point outside regular hours A day in the… more
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