- Vagaro (Pleasanton, CA)
- …we know how to have fun while getting the job done! What You'll Be Doing: As a Technical Support Manager at Vagaro, you will lead a team of approximately 12 ... is revolutionizing beauty, wellness, and fitness software. As a Technical Support Manager , you will...make a significant impact on the success of our customer support efforts. If you are driven,… more
- Tarana Wireless (Milpitas, CA)
- …initial response and resolution of incoming issues, escalating to our Technical Support Manager and VP Customer Success as appropriate + Contribute ... advocate for our customers + Own & improve the technical support troubleshooting patterns and customer...support engineer ideally in a team lead or manager role + A player coach, you will be… more
- Cisco (San Jose, CA)
- …Operational Leaders and Executives, orchestrating CX resources across Delivery, Expert Care, Technical Support , Customer Success, Renewals, and Partners to ... Window is expected to close on March 25, 2025.* Customer Experience Manager What You'll Do As...aligned outcomes. You will engage with both executives and technical partners within the customer . * Drive… more
- Amazon (Hawthorne, CA)
- …In this pivotal role, you'll partner closely with our Technical Program Manager to transform customer support through AI/ML solutions that anticipate ... Ring and Blink CS, we're seeking an innovative Product Manager , Technical (PM-T) to lead our chat...development and integration of large language models (LLMs) into customer support workflows, enhancing agent capabilities and… more
- Amazon (San Diego, CA)
- … Customer Service Concessions and CAP Tech team is looking for a Principal Technical Program Manager (TPM) to help build and shape the Concessions and Abuse ... to define strategy, requirements, and timelines, as well as leading different technical teams through design, delivery, management, and support . The role… more
- Amazon (Sunnyvale, CA)
- …territories and 30+ languages. We are looking for an experienced talented Sr. Technical Program Manager to lead automated outbound marketing platform which ... and interact with video around the world. Prime Video's Customer Relationship Marketing Technology (CRMT) org mission is to...role in an incredibly fast-growing business. As a Sr. Technical Program Manager , you will partner with… more
- Google (Sunnyvale, CA)
- …create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you'll use your technical expertise ... the technical tradeoffs in product development with engineers. As a Technical Program Manager , you will lead complex, multi-disciplinary engineering projects… more
- Nutanix (San Diego, CA)
- …with Heart.** **The Opportunity** Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for ... you will thrive on our team which values collaboration, technical credibility, and the opportunity to drive customer...experience and delivering value through effective engagement and proactive support . We seek a highly skilled technical … more
- Amazon (Mountain View, CA)
- …operational needs of the customer and aligning with the capabilities of AWS Support . While a Media Specialist TAM is not expected to develop software, a software ... customers. Most importantly, Media Specialist TAMs recognize that long-term customer success depends on on-going support and...media workflows, working closely with the AWS TAMs and Technical Project Manager where assigned - Work… more
- Amazon (Palo Alto, CA)
- …the business. Key job responsibilities We are looking for a Sr. Product Manager - Technical to own Differentiation for products Amazon's Search results. The area ... and capability to prepare documentation for senior executives. Experience managing customer facing technical products and guiding cross-functional teams through… more