- Fujifilm (Sacramento, CA)
- **Position Overview** The Senior Technical Support Engineer , MI - I (Tier 1) provides highly visible remote technical support across our product ... on more complex issue and is the second level support across our Synapse products. This engineer ...and other team members when working on more complex technical issues. + Effectively documents cases throughout the process… more
- Palo Alto Networks (Santa Clara, CA)
- …to create an environment where we all win with precision. **Your Career** As a Technical Support Engineer , you will engage directly with our valued customers ... + Previous experience in a customer-facing technical support role ( Support Engineer ) -...once they sign - it evolves. As threats and technology change, we stay in step to accomplish our… more
- Palo Alto Networks (Santa Clara, CA)
- …Cloud Security Engineer + Certified Kubernetes Administrator/Specialist **The Team** Our technical support team is critical to our success and mission. As ... (often, in high pressure situations). **Your Impact** + Offer technical support to customers and partners. +...once they sign - it evolves. As threats and technology change, we stay in step to accomplish our… more
- Palo Alto Networks (Santa Clara, CA)
- …the kind of precision that drives great outcomes. **Your Career** As a Platinum Support Engineer , you will work firsthand with our valued Platinum customers to ... high profile and largest customers. **Your Impact** + Provide post-sales technical support , configurations, troubleshooting, and standard methodologies to… more
- PagerDuty (San Francisco, CA)
- …customer base. We strive to go that extra mile for our customers. Are you a Technical Support Engineer who shares our values and passion with debugging and ... and serving as an escalation point for our Frontline Technical Support team. Your responsibilities include providing...Fortune Best Medium Workplace, a Fortune Best Workplace in Technology , and a top rated product on TrustRadius and… more
- Palo Alto Networks (Santa Clara, CA)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... teams to improve overall software and hardware quality per release cycle + Author Technical Support Bulletins and technical documentation in the Knowledge… more
- Palo Alto Networks (Santa Clara, CA)
- …fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies to customers ... and soft skills, and enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical documentation in the Knowledge Base… more
- Palo Alto Networks (Santa Clara, CA)
- …SDWAN support team, you will serve our customer base by providing technical support , by answering incoming support inquiries and managing escalations, ... and soft skills, and enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical documentation in the Knowledge Base… more
- TP-Link North America, Inc. (Irvine, CA)
- …Communication, Computer Science, or a related field. + Experience in business customer technical support experience via chat, phone or email. + Experience ... and continues to grow its global footprint. We believe technology changes the world for the better! At TP-Link...become a part of our North American-Based Business Network Support Specialist. This position will focus on our SMB/Enterprise… more
- SAIC (San Diego, CA)
- …is seeking an experienced ** Technical Operations Engineer ** to join our Technical Engineering and Design Department in support of our United States Air ... requirements are met for the critical systems. The candidate will provide technical support to improve Multi-Domain Command and Control (MDC2) capabilities… more
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