- eTop Technology (Redlands, CA)
- Job Description Job Description Position Summary As a Tier 1 Helpdesk Technician, you will be the first point of contact for customer support issues. ... from 5 to 125 users, and delivering excellent service. We’re looking for a Tier 1 Helpdesk Technician who’s ready to troubleshoot issues, dig into technical… more
- Total Secure Technology (Sacramento, CA)
- …build a foundation for an IT career. Potential growth paths may include: Help Desk Tier 1 Engineer → Service Desk Coordinator → Technical Sales Engineer How to ... Technician to join our Service Desk team. This is an entry-level help desk position —great for someone who’s customer-focused, eager to learn, and excited to build… more
- M. C. Dean (San Jose, CA)
- …and maintenance of Physical Security Systems in support of the endpoint devices. The position provides Tier 1 administrative support for various projects and ... Utilize technology-based problem tracking system (ie, ticketing system) to document helpdesk phone calls; document troubleshooting steps prior to completing ticket… more
- GovCIO (Sacramento, CA)
- …Helpdesk Manager will lead and manage a team of Service Desk Technicians providing Tier 1 support for federal clients in a 24x7 environment. This fully remote ... required to meet with customer representatives. **Responsibilities** + Manage and mentor Tier 1 Service Desk Technicians, ensuring that all government mandated… more
- GovCIO (Sacramento, CA)
- …1 &hashed=-1834385473) **Location** _US-Remote_ **ID** _2026-7358_ **Category** _Project/Program Management_ ** Position ... for the EPA Next Generation Grant System (NGGS). This position will be within the United States and will...issues and create clear, attainable goals + Collaborate with Tier three support groups to establish relationships, prepare for… more
- GovCIO (Sacramento, CA)
- …Analyst to support the EPA. **Responsibilities** + As part of the EPA ESSET team, provide Tier 1 /2 Help Desk Support for the EPA Next Generation Grant System + ... Submit a referral to this job (https://careers-govcio.icims.com/jobs/7349/business-analyst/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) **Location** _US-Remote_ **ID** _2026-7349_ **Category** _Information Technology_ ** Position Type**… more
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