- EchoStar (Englewood, CO)
- …The Customer Experience Transformation (CXT) department is seeking a driven, analytically-minded Senior Product Manager to lead the evolution of ... both internal stakeholders and external partners, participating in roadmap planning, product reviews, and executive updates. **Key Responsibilities:** + Lead the… more
- Coinbase (Denver, CO)
- …, Coinbase One, to evolve Priority Support into a best-in-class offering and leverage CX to drive member retention and product adoption. *What You'll Do* * ... improvements. *What We're Looking For* * 5+ years in CX program management, project management, or product ...in CX program management, project management, or product operations * Proven success leading retention or scaled… more
- Coinbase (Denver, CO)
- …all times. * *Develop deep domain expertise: *Ensure your team deeply understands finance, CX , HR, compliance and product data, building targeted data marts and ... build and manage the Analytics Engineering team supporting finance, CX , HR, compliance and other product teams....supporting finance, CX , HR, compliance and other product teams. Your team will create domain-specific data marts,… more
- EchoStar (Englewood, CO)
- …Duties and Responsibilities** **EchoStar is seeking a** **highly experienced and skilled Senior Manager , Customer Experience Insights, to join our Wireless ... interactions, surveys, social media, and additional sources to drive product and service improvements.** **Key Responsibilities:** + Partner with cross-functional… more
- Coinbase (Denver, CO)
- …is expected and fully supported. *What you'll be doing (ie. job duties): * Group Product Manager (L7) and all of the associated expectations * You will be ... of support-related products: * Help Center * Chatbot * In- product guidance and support (eg 'cards' within the Retail...an agent-facing Chatbot) * You will partner closely with CX , including senior leadership, to land massive… more
- Coinbase (Denver, CO)
- …* Collaborate with internal and external stakeholders (engineering, data science, product , compliance, legal, CX , etc.) to translate business requirements ... The Strategic Programs team is responsible for managing large-scale, cross-functional product development efforts. Our mission is to lead complex, strategic… more
- Coinbase (Denver, CO)
- …and chart a fulfilling career path. * Collaborate with engineers, designers, product managers, cross-org stakeholders and senior leadership to turn our ... is expected and fully supported. * *Team* - EAA CX Agent Experience organization is a vital part of...*Role* - We would like to add an Engineering Manager to help extend our platform at Coinbase in… more
- Verint Systems, Inc. (Denver, CO)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Senior Manager , Financials Applications, will play a pivotal role within ... Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX...support for all Financial and related systems. The Sr. Manager will be responsible for leading a global team… more
- Computronix (Denver, CO)
- …Engage in relationship-based selling by building and developing key relationships with senior decision makers in potential clients + Maintain a working knowledge of ... product , product architecture, development tools, and common...well as competitive market intelligence + Assist the Proposal Manager with the responses to RFP's, RFI's, and customer… more
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