- iCIMS (Columbia, SC)
- … Education and promote self- service resources. + Serve as the customer 's technical advocate in product or support escalations, coordinating closely with ... related integrations. Acting as both a trusted technical advisor and customer advocate , the TSM drives platform adoption, optimizes configuration, and enables… more
- US Tech Solutions (Columbia, SC)
- …Type** : High School Diploma or GED + **Preferred Work Experience:** 2 years-of customer service or call center experience. **About US Tech Solutions:** US Tech ... + Provides prompt, accurate, thorough and courteous responses to all customer inquiries. Inquiries may be non-routine and require deviation from standard… more
- TEKsystems (Columbia, SC)
- …equivalent Required Work Experience: 1 year of experience in a claims/appeals processing, customer service , or other related support area OR Bachelor's Degree in ... lieu of work experience. top 2-4 PREFERRED/NICE TO HAVE skill sets/qualities: Organized, fast-paced, efficient NOT looking for experience wise: Anything not healthcare or health insurance related in some way Please list any 'soft skills' (communication,… more
- Lumen (Columbia, SC)
- …and retention. As a primary interface with both internal and external customers, the Customer Engagement Advocate II service and skills make a positive ... the future. **The Role** The primary responsibility of the Customer Engagement Advocate II is to provide...Provisioning, Design, Installation and Billing on behalf of Lumen Customer to install new service , or to… more
- Sharecare (Columbia, SC)
- …+ Occupational Therapist Aide + Medical Coder + Dental Assistant + Experience in customer service in a healthcare contact center, provider office, or healthcare ... institution + Experience in successful resolution of high level/sensitive customer service issues. Sharecare and its subsidiaries are Equal Opportunity Employers… more
- CVS Health (Columbia, SC)
- …**Preferred Qualifications** **Education** + At least 2 years of experience in customer service , healthcare and/or a call center + Demonstrated organizational ... Ability to seamlessly multi-task while using multiple systems to efficiently provide service to members + Builds a trusting, empathetic relationship with our members… more
- Oracle (Columbia, SC)
- …release developer assets that accelerate experimentation: Spring Boot/Helidon services, service registry, API gateways, observability, Kubernetes. + Create sample ... into clear, actionable guidance. + Curiosity, empathy, and a collaborative, customer -first mindset. Nice-to-haves + Experience with Spring AI. + AI/ML experience… more
- Centene Corporation (Columbia, SC)
- …actions taken regarding contact related to member. + Interacts with other departments including customer service to resolve member issues. + Refers to case or ... business and protected health information. + Acts as a liaison and member advocate between the member/family, physician and facilities/agencies. + Acts as the face… more
- GE Appliances, a Haier company (Columbia, SC)
- …a **Remote Consumer Advocate ** with ASI/GE Appliances, you will resolve escalated customer service issues. In your role you will create an outstanding ... Since 1990, Advanced Services Inc. (ASI) has been providing excellent customer service to GE Appliances consumers by resolving their questions or concerns… more
- Wolters Kluwer (Columbia, SC)
- …interaction frequency. + Engaging with customer support and product management as a customer advocate to ensure speedy resolution of customer issues. + ... Act as a domain SME, product SME, and customer advocate to achieve quick customer...efforts between clients and internal teams to ensure seamless service delivery. + Regularly assess customer satisfaction… more
