- MetLife (Bloomfield, CT)
- …Key Responsibilities: * Conducts quality reviews of Americans with Disabilities Act ( ADA ) claims . * Identifies trends, root causes, and quality gaps ... the operational transactions and processes supported. Required: * 3+ years of experience managing ADA claims . * Experience managing absence claims for a… more
- WTW (Hartford, CT)
- …client & associate retention while quickly scaling extraordinary growth + Leads senior client teams to achieve high levels of client satisfaction, retention, and ... ensures that we are exceeding all servicing expectations. Jointly responsible for claims , risk control and service delivery. Collaborate with other leaders, Client… more
- WTW (Hartford, CT)
- …and key clients internally and externally, create client deliverables, and ensure quality standards are met. You will have the opportunity to significantly grow ... day to day service issues and questions (eligibility, carrier coverage and claims issues, compliance, etc.) + Preparing for and facilitating client meetings (prepare… more