- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- The Quality Assurance (QA) Specialist is responsible for analyzing the efficiency and effectiveness of individual case analysts. The QA Specialist reviews ... in both English and Spanish languages. **Key Responsibilities:** The QA Specialist reviews cases, emails, and recorded telephonic interactions and evaluates them… more
- Moses/Weitzman Health System (CT)
- …**Job Description:** The Call Center Specialist position involves providing consistent, quality customer service to both internal staff members and external ... customer service with a focus on efficiency and quality . The Call Center Specialist will consistently...Skills and Education - please read + **Required -** ** Bilingual required** **( English & Spanish)** + **Required: Associate's… more
- Healthfirst (CT)
- …or needs and monitoring screening of members effectively to improve quality and cost outcomes + Communicate with Inter/Intra-departments regarding reconciling ... + High School diploma or GED equivalent + Experience in a customer service environment + Experience working in a fast-paced environment that requires… more
- AECOM (Rocky Hill, CT)
- …deliver a better world. Join us. **Job Description** AECOM is hiring part-time Customer Support Specialists (CSS) to join our Sustainable Mobility Group. You'll be ... not be limited to, the following:** + Provide outstanding customer service across phone, live chat, and email. +...when needed to ensure issues are resolved. + Support quality control reviews and assist with AI support tools.… more
- Marrakech, Inc. (New Haven, CT)
- …family, friends and acquaintances for their individual qualities and contributions. Employment Specialist BHS This program is designed to support a person or a ... go above 20 total if there is an Employment Specialist vacancy. + Assist program participants in determining their...techniques. + Maintain and adhere to high standards of quality control for all work produced by program participants.… more
- Hartford HealthCare (Bridgeport, CT)
- …payers and clinical areas. 4. Electronic worklist. 5. Call center environment. 6. Quality and Productivity expectations * High School diploma required. * Two years ... and written communication skills. * Detail oriented. * Professional customer service skills. * Must be able to sit...able to sit for 90% of the day. * Bilingual candidates - Spanish, a plus We take great… more
- Whitsons Culinary Group (Monroe, CT)
- …operational excellence, supporting our teams, and ensuring every student receives a high- quality dining experience. If you thrive in a fast-paced environment where ... to assess operations, support staff, and maintain high service and quality standards. + Lead district-wide meetings, coach managers, and facilitate professional… more
- Moses/Weitzman Health System (Middletown, CT)
- …in providing care to diverse patient population. 5. Written and oral bilingual fluency in language spoken by our patient population (for example, English/Spanish ... and emergency dental problems. Makes appropriate referral of patients to specialist or alternative providers, as needed. 2. Provides routine comprehensive and… more
- Moses/Weitzman Health System (Meriden, CT)
- …in providing care to diverse patient population. 5. Written and oral bilingual fluency in language spoken by our patient population (for example, English/Spanish ... and emergency dental problems. Makes appropriate referral of patients to specialist or alternative providers, as needed. 2. Provides routine comprehensive and… more
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