• CX Technical Program…

    Coinbase (Hartford, CT)
    …and automation, and optimizing customer support interactions to create an effortless experience. As a CX Technical Program Manager , you will play a ... is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the...or equivalent experience. * 7+ years of experience in technical program management, preferably in consumer facing… more
    Coinbase (09/21/25)
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  • Senior Technical Program…

    Coinbase (Hartford, CT)
    …we look for in you (ie. job requirements):* * 7+ years of technical program management experience in technology-first environments, with direct engagement in ... across cloud, networking, storage, and compute platforms, driving highly technical and cross-functional outcomes * Partner cross-functionally with engineering,… more
    Coinbase (09/27/25)
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  • Engineering Manager - EAA

    Coinbase (Hartford, CT)
    … technical and non- technical leaders with ease via weekly and monthly program updates. * Quickly distill complex technical themes so that an entry level, ... is expected and fully supported. * *Team* - EAA CX Agent Experience organization is a vital part of...*Role* - We would like to add an Engineering Manager to help extend our platform at Coinbase in… more
    Coinbase (09/27/25)
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  • Senior Manager , Analytics Engineering

    Coinbase (Hartford, CT)
    …business impact. *What you'll be doing (ie. job duties): This role combines technical expertise with business impact, whether it's building robust data pipelines or ... of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect...data modeling initiatives: *Architect our core data models. Provide technical leadership while guiding a team of expert modelers,… more
    Coinbase (08/09/25)
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  • Group Product Manager - Support Automation

    Coinbase (Hartford, CT)
    …* Demonstrated technical aptitude (via degree or prior experience in a technical role). * Must have experience in CX , AI/ML, and ideally automation-related ... you'll be doing (ie. job duties): * Group Product Manager (L7) and all of the associated expectations *...becomes a real issue * AI-driven assistive tooling for CX agents (you will not own all agent tooling,… more
    Coinbase (09/26/25)
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  • Manager , Clean Energy Billing

    Eversource Energy (Windsor, CT)
    …and customer expectations\. *This role will begin as an Individual Contributor Manager *Potential to add support resources as program scope expands\. ... Clean Energy Billing Manager will lead the transformation of billing operations...This role will focus on improving the customer experience \( CX \) by addressing complex, manual billing processes and resolving… more
    Eversource Energy (09/20/25)
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  • Associate Manager , Compliance

    Coinbase (Hartford, CT)
    …is expected and fully supported. The Compliance team within Customer Experience ( CX ) is responsible for developing and delivering best in class support across ... responsible for executing Compliance controls with adherence to Coinbase's BSA/AML program , transaction monitoring, KYC, CDD, and EDD policies, procedures and… more
    Coinbase (08/09/25)
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  • Data Engineer (Remote)

    GovCIO (Hartford, CT)
    …integration. + Write QA notebook(s) for all engineering work to be checked by CX Insights QA personnel, aligned with published policy. + Align engineering work with ... + Documentation for Data Products + Assist in reducing technical debt related to the items listed above. +...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
    GovCIO (10/03/25)
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