• Customer Experience ( CX…

    Travelers Insurance Company (Hartford, CT)
    … working with financial linkage models and Bayesian models is a plus. + Familiarity with customer experience domain and survey data is a plus. **What is a Must ... complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our… more
    Travelers Insurance Company (08/29/25)
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  • Staff Analytics Engineer

    Coinbase (Hartford, CT)
    …autonomy and accountability, we expect you to have the following skills: * * Customer Support Data Experience : *Familiarity with data elements and processes ... and alignment. Attendance is expected and fully supported. The CX Analytics Engineering team bridges the gap between data...supporting successful Customer Support initiatives, including employee performance monitoring, workforce/staffing inputs,… more
    Coinbase (08/09/25)
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  • Staff Software Engineer (EAA)

    Coinbase (Hartford, CT)
    …of Coinbase's Enterprise Applications and Architecture org, responsible for building the customer experience platforms that streamlines the customer service ... and applications that improve the efficiency and effectiveness of CX agents. This helps resolve customer issues...customer satisfaction levels and a better overall compliant experience for our customers. * *Role*- You will be… more
    Coinbase (08/09/25)
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  • Remote Dialer Operations Analyst II

    Carrington (Old Greenwich, CT)
    …dialer management in a blended call environment. + One to three (1-3) years of experience with SQL preferred + Programming ( CX ) preferred or 2-3 years in other ... for advanced or difficult dialer system issues, assist other dialer operations' staff in troubleshooting and resolving complex issues. + Remain highly organized in… more
    Carrington (08/20/25)
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  • Senior Technical Program Manager, Infrastructure

    Coinbase (Hartford, CT)
    …product execution by creating leverage for Product Groups. The team strives to staff the highest and most critical company priorities across Coinbase. You will ... patterns and is able to sustain Critical User Journey performance in alignment with customer demand. *What you'll be doing (ie. job duties):* * Drive the strategy… more
    Coinbase (09/27/25)
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