- Liberty Bank (Middletown, CT)
- …proven experience in workforce management, scheduling, or a related role in a call center or customer service environment. + Strong knowledge of call ... center operations, performance metrics, and workforce management tools (experience with Genesys or similar platforms preferred). + Ability to analyze data, make… more
- Liberty Bank (Middletown, CT)
- …will assist in the delivery of all new hire and ongoing training for the Customer Service Center . In addition, the CSC Training & Development Specialist ... and presenting new hire and ongoing training in the Customer Service Center . + Training...maintenance of a knowledge management system + Assist with Workforce Management within the Call Center Technology… more
- Eversource Energy (Windsor, CT)
- …years of related customer service experience or five \(5\) years customer contact center experience with at least two \(2\) years of supervisory ... Eversource customers enjoy a top tier customer experience by leading our Customer Service Representatives in providing world class service \. Ensures… more
- Oracle (Hartford, CT)
- …and implement business plans to ensure continued optimal performance and excellent customer service throughout the region. * Manage partner/vendor relations ... but not limited to ISO, SOC1 &2, NIST, FedRamp, HIPPA and PCI. * Customer Service -providing quality advice to Oracle employees on all aspects of Physical… more
- Oracle (Hartford, CT)
- …unique and challenging opportunity to lead a critical function within Oracle's Data Center Organization, driving the success of our global data center projects. ... journey and leave a lasting impact on our data center operations. **Responsibilities** **Responsibilities:** **Strategic Leadership:** Develop and implement the… more
- Oracle (Hartford, CT)
- **Job Description** The Data Center Facility Engineering Director individual will lead an organization of Data Center Facility Engineers and Technicians, ... responsible for overseeing the technical data center infrastructure aspects of the OCI data ...of new racks **Administrative** + Review reports submitted by service providers for accuracy and completeness + Provide reports… more
- Oracle (Hartford, CT)
- **Job Description** An Oracle Data Center Technician will perform key roles to delivering core infrastructure & foundational technologies within the OCI data ... center environments. As a skilled technician on a wide...is used and monitored by multiple internal Oracle Cloud service owners and teams. + Documentation of activities and… more
- Oracle (Hartford, CT)
- …function, driving operational excellence and vendor partnership within Oracle's Data Center Infrastructure Delivery team. The successful candidate will have a direct ... the efficiency, quality, and success of low-voltage installations across global data center projects. With a focus on strategic leadership, people development, and… more
- Oracle (Hartford, CT)
- …and technology development. + Background in both greenfield and retrofit/expansion data center projects. Disclaimer: **Certain US customer or client-facing roles ... Infrastructure (OCI) is seeking an accomplished Senior Director of Data Center Engineering to lead advanced engineering initiatives that enable OCI's hyperscale… more
- Oracle (Hartford, CT)
- …Data Center Operations team is building and supporting new Infrastructure-as-a- Service technologies that operate at high scale in a broadly distributed ... **Job Description** **Data Center Manager - ACTIVE SECURITY CLEARANCE REQUIRED (Ft....the Oracle Cloud to provide the broadest, most comprehensive service offerings in the industry and transforming how Enterprises… more
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