- AutoZone, Inc. (Derby, CT)
- …customers by managing the acquisition and delivery of products, providing ongoing customer service , and maintaining expert knowledge on parts and inventory. ... The Commercial Sales Manager is responsible for driving the commercial sales...The CSM exceeds ... exceeds customer 's expectation by delivering WOW! Customer Service to all AZ Commercial accounts… more
- Cushman & Wakefield (Stamford, CT)
- …anticipation, marketing, lease renewals, service contracts, expense control, audits, etc. + Customer service - Providing superior customer service ... mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service , maintenance, and management personnel, in order to… more
- PagerDuty (Hartford, CT)
- …the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful ... and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and programs at scale....measure impact and effectiveness. + Understand and can apply Customer Journey frameworks to CSM tasks and… more
- Verint Systems, Inc. (Hartford, CT)
- …local regulations. **Preferred Requirements:** + Corporate communications, marketing, go-to-market/sales, or customer service management ( CSM ) background. + ... At Verint, we believe customer engagement is the core of every global...Job Function:** We are looking for an Analyst Relations Manager to help expand and execute a high-impact, strategic… more
- Otis Elevator Company (Farmington, CT)
- …We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio. You may recognize ... Otis! We're on the lookout for a dynamic Senior Manager ServiceNow Architect to take the lead in shaping...platform, including ITSM, CMDB, Discovery, and additional modules (eg, CSM , HAM/SAM, ITOM). + Mentor and lead development teams,… more
- PagerDuty (Hartford, CT)
- …the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful ... workplace. PagerDuty is seeking an experienced Principal Product Development Program Manager (Operations) to lead and optimize our software engineering operations… more
- Medtronic (CT)
- …of cardiac medical terminology and the medical device industry + Excellent customer service skills + Proven ability to build/maintain positive relationships ... technologies. You will serve as the lead for regional customer and employee education and training activities in support...Leads coordination of new-hire training with accountability to hiring manager ( CSM or RM) + Responsible for… more
- Public Consulting Group (Hartford, CT)
- …Experience** + Bachelor's degree in an IT or engineering field. + Certified DevOps Project Manager (DevOps PM) + Certified Scrum Master ( CSM ) or SAFe Certified + ... templates, and workflows. + Implement our Software as a Service (SaaS) platforms to best serve our clients. +...and upgrade existing software. + Gather, evaluate, and document customer use cases and business processes. + Create technical… more
- The Hartford (Hartford, CT)
- …should apply. If you are not sure you can have a conversation with your manager . The Small Business IT organization is seeking a dedicated Agile Scrum Master (SM) to ... support our Digital Service and Operations Value Stream. This role focuses on...play a critical role in delivering business capabilities and customer value in alignment with the portfolio strategic roadmap.… more