- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …+ Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization ... administration of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers.... management program or training team + Experience with customer service applications + Experience with metrics… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …code rejects, issue follow up and resolution as requested. + Researches and analyzes customer service issues to provide information and solutions in a timely ... or GED. + 2-5 years or related experience in Customer Service or public relations. **Other Job...courteously with the public. + Strong commitment to providing quality service . + Strong attention to detail… more
- Walgreens (Groton, CT)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen...knowledge of store systems and store equipment. + Provides customer service in the photo area, including… more
- Conduent (CT)
- …part of a culture where individuality is noticed and valued every day. **Remote Customer Service Representative** $14.00 HR **_We are currently NOT hiring in the ... who can navigate challenging conversations with empathy and efficiency. + A customer service enthusiast who excels in navigating multiple screens and… more
- RTX Corporation (Middletown, CT)
- …Collins, engine center team and the P&W quality organization. + Manage the customer relationship to ensure we provide seamless service . + Ensure customer ... as a Quality leader for the organization, P&W customers, Engineering, Customer Support, Procurement, IPMT and other functional disciplines while leading a team… more
- Prysmian (Willimantic, CT)
- …implement a unified quality strategy across all plants. + Align quality goals with corporate objectives and customer expectations. + Lead cross-functional ... relevant quality standards. + Ensure all plants comply with regulatory, customer , and internal quality requirements. + Lead audits (internal, customer… more
- The Cigna Group (Bloomfield, CT)
- **Position Scope** The purpose of this position is to support the Quality Management Program through multiple clinical, service and operational activities by ... and by supporting activities to measure clinical programs and service processes and outcomes. This position is a Cigna...quality components of state regulatory audits related to customer experience. This position reports to the Quality… more
- RTX Corporation (Hartford, CT)
- … Management Systems (QMS). This person will engage directly with the Quality organization to understand customer requirements, identify, and develop solutions ... and reliability. - Ensure production applications meet agreed upon service level expectations. - Lead and support projects using...and 10+ years of experience in Information Technology and/or Quality that includes experience in a customer … more
- Otsuka America Pharmaceutical Inc. (Hartford, CT)
- …Summary** We are seeking an experienced and dynamic Executive Director of R&D Global Quality to join our team. This pivotal role will be responsible for leading a ... global team focused on R&D Quality . This global role includes direct reports in the...the Management Review process to ensure alignment with Company policy and strategy and gain a consensus of risk… more
- Insight Global (West Hartford, CT)
- …reports, and present findings to management. - Investigate and resolve nonconformities, customer complaints, and product quality issues. - Develop, implement, ... Job Description Insight Global is seeking a Quality Supervisor to join a manufacturing company based...factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic… more
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