- Under Armour, Inc. (Hartford, CT)
- Customer Service Systems Ops Analyst ** Customer Service Systems Ops Analyst** **Values & Innovation** At Under Armour, we are committed ... Career Site Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Customer Service Systems Operations… more
- Verint Systems, Inc. (Hartford, CT)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely ... of Job Function:** As a Problem Manager - Cloud Ops & SRE within Verint's Cloud Operations team, you...Operations team, you will be a key driver of service reliability and continuous improvement. This role is central… more
- Owens & Minor (Cromwell, CT)
- …and is comprised of 17,000+ global teammates. We operate within distribution, production, customer service , and sales facilities located across the Asia Pacific ... Liaisons act as a dedicated resource to current branch accounts, ensuring customer satisfaction and providing excellent service during each interaction. The… more
- ESPN, Inc. (Bristol, CT)
- …Demonstrable Knowledge of Broadcast Communications Equipment + Ability to provide exceptional customer service to our partners. + Bilingual (written and spoken) ... processing, equalizers, metering concepts, audio & video routers, intercom systems , signal conversion equipment, communications panels - hardware & software,… more
- The Hertz Corporation (Hartford, CT)
- …+ Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and ... and opportunities + Design, test, and iterate on new customer experience concepts in collaboration with Ops ...to executives and connecting with frontline operators alike + Systems thinker with the ability to balance customer… more
- IBM (Southbury, CT)
- …We are looking for a seasoned IBM Associate Partner - SAP AI-Enabled Testing-as-a- Service Architect to join our team and lead the practice in developing and ... will possess extensive knowledge of SAP solutions, AI technologies, and Testing-as-a- Service (TaaS) methodologies, enabling us to deliver innovative, efficient, and… more
- Nexstar Media Group (New Haven, CT)
- …+ Strong analytical skills + Ability to manage client expectation + Solutions-oriented customer service focus that emphasizes driving sales + Excellent written ... The position will focus on both pre- and post-sales with a customer -first approach, along with optimizing campaigns to ensure delivery. Also, the individual… more
- Datavant (Hartford, CT)
- …portfolio of analytics, including self- service tooling for business partners and customer -facing users to independently answer product, ops and customer ... and Drive definition of KPIs to meet company goals in partnership with Provider Ops , Product and Engineering + Identify, structure, and define data sets from various… more
- First National Bank of Omaha (CT)
- …the existing Mainframe systems , you will help plan and migrate customer systems via tape save/restore or software replication, expand our existing ... **ABOUT FNTS** As a nationally recognized Cloud Service Provider, FNTS has a proven history guiding...software (OS & major subsystem) releases while working with customer on timing/testing/implementation. + Maintain golden/sandbox systems … more
- The Hartford (Hartford, CT)
- …is within the Reliability Engineering team that combines software engineering and systems engineering to build and run Enterprise Contact Center platforms, ... systems , and integrated applications - both our internally critical...resilient, have reliability, availability, and innovation appropriate to our customer 's needs. The Engineer must bring "Everything as Code"… more