- The Hertz Corporation (Hartford, CT)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Newtown Savings Bank (Newtown, CT)
- …our team? Newtown Savings Bank is seeking a positive, high-energy professional for a Customer Experience Manager position. This position is responsible for ... all compliance requirements by scheduled deadlines. + Regularly update the Regional Experience Manager on branch activity regarding service, audits, procedures,… more
- Travelers Insurance Company (Hartford, CT)
- …Imagine loving what you do and where you do it. **Job Category** Customer Experience , Product **Compensation Overview** The annual base salary range provided ... they want. Personal Insurance is looking for a strong Experience Management (XM) Manager to focus on...You will contribute to a shared vision for the customer experience across channels, products and teams.… more
- American Airlines (Windsor Locks, CT)
- …audiences. + This role is a part of our Field Stations team within our Customer Experience group **What you'll do** + Assesses and executes appropriate resources ... in a safe, efficient, productive, professional manner and deliver superior customer service **All you'll need for success** **Minimum Qualifications- Education &… more
- Acxiom (Hartford, CT)
- The Manager , Customer Experience & Experimentation plays a critical role in driving continuous improvement across the customer lifecycle by analyzing, ... customer behaviors, pain points, and motivations through comprehensive customer experience analysis. By translating these insights into data-driven… more
- Michaels (Westport, CT)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - WESTPORT, CT Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Nelnet (Hartford, CT)
- …where they live, learn and work. We are seeking a highly motivated and experienced Customer Experience Technical Support Manager to serve as the primary ... ** ** EXPERIENCE :** **Minimum 5+ years of proven experience in technical support, customer success, or client-facing technical roles** **3+ years of hands-on… more
- Insight Global (Stamford, CT)
- …Skills and Requirements 3 years of experience as a project manager Technical writing experience Customer experience background ... Job Description Insight Global is seeking a Project Manager for one of our clients in Stamford,...that aligns with overall business goals and enhances user experience . They will be responsible for owning the notifications… more
- Ralliant (Plainville, CT)
- …May be assigned additional projects and responsibilities at the sole discretion of the Customer Service Manager **EDUCATION & EXPERIENCE REQUIRED** **-** + ... **ESSENTIAL FUNCTIONS** + Respond to customer inquiries via phone and email + Process...with internal teams on order status and changes + Customer portals + Run reports & audits of orders… more
- Newtown Savings Bank (Newtown, CT)
- …business development, and sales management activities. + Lead in the absence of the Customer Experience Manager including opening and closing of branch. ... environment where employees feel engaged, supported, and valued. + Work with Customer Experience Manager (s) to support staff to achieve quarterly operational… more
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